Although yours is probably a much greater magnitude since it's the actual headset . . LED is flashing red The Base Station has encountered an error. Slow red blinking light means the laser in the base station has failed. calzone1999 5 mo. All trademarks are property of their respective owners in the US and other countries. The fix has worked successfully for several users, so we shipped the required files in the latest beta. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hopefully support answers my ticket soon. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can release the button once it enumerates as a USB mass storage device. OH NO! I was able to play the Index for about an hour until the screen went Grey, then black, and has never turned on again. can you help? I just don't know how to feel or what to do. Same here. ago I tried and it won't show on steam vr so I guess it's faulty DxnnyYT 5 mo. The glass can also be placed back and glued on the edges. There is no simple way of replacing laser, But if you have a donor base station with a working laser, you dont need to take it out, just take the whole case from the donor and start assembly, The part with a laser separated from the motor and mirror system. Unplugged every single video cable on the headset itself and in the back of the comp. . Maybe it's a bad/damaged cable? Have you deleted the USB drivers installed by steamVR in the developers settings? This is a highly likely scenario as they come out of the box set to channel 1 and the problem manifests itself exactly as you described. Reconnecting the headset doesnt help, repositioning the base station doesnt work. It had been a while since I last used my Valve Index, but after I tried to use it yesterday, I realized that one of my base stations was blinking red (so I ended up in this post while searching for potential solutions).Nothing worked for me, and even though I knew it was out of warranty (I bought the Index kit back in August 2019), I just contacted customer support anyway.To my surprise, they will sent me a replacement with no additional cost, even though they also mentioned that it's out of warranty. These usually require the device to have to be sent in for repair. Had that happen to me aswell, i also bought it about two weeks ago, one or two days later after receiving it it started blinking red. Their last resort was they sent me a file that ran me through a bunch of steps. Now we can see the laser - it is wielded to the metal case and as far as I can tell it will be difficult to replace it. Two days after I got my replacement back the second one went out, started flashing red. To fix this, you can try the following. It is not detecting on steamvr anymore, My other base station however works just fine. Please click "Contact Steam Support" below to get help. Video card is a ASUS GeForce GTX 1080 8GB. Try uninstalling/reinstalling your GPU drivers. Lhun 2.72K subscribers Subscribe 4.4K views 2 years ago So if you get very, very lucky, hold down the power. Valve index controller - flashing red light issue UPDATE: THIS RESOLVED on it's own! 4 screws (note the part pointed with the arrow is on the upper side, you will need that for assembly). About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . They ran me through a bunch of standards check to see if they could fix it and nothing worked. This is a massive bummer for the long holiday weekend. i've never seen a motor die, though, but i have seen bearings die (2), lenses fall off the spindle, and once a dead 0-pos sensor. Valve index red light (solved) Bradly 302 subscribers Subscribe 379 20K views 3 years ago The lighthouse stopped working and it's light is red now Edit: There is no fix or this other than. Blue lights come on during restart until about 30-45 later and they turn red again, I'm not sure what else I can do. Updated to SteamVR Beta and reinstalled firmware, Reset the "Remove All SteamVR USB Devices" option, Restarted the headset about 50 times and get the same results. You'll need to attach the sync cable. Press question mark to learn the rest of the keyboard shortcuts. Espaol - Latinoamrica (Spanish - Latin America), https://support.steampowered.com/kb_article.php?ref=7897-DHKB-9990, Alternatives To Index Base Or Keep Waiting. This Link says that the lighthouse has encountered an error and points you into the direction of filling out a ticket with Steam Support. I also am having this problem. Same problem for me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Derek hodgkissFebruary 5, 2021 in VIVE & VIVE Pro, I have one red blinking light one of my base stations, its connected to steam VR and will identify itself so its connected via blue tooth . It took some time to get here, but it did. As if xbox 360 red ring of death wasn't enough now its coming to virtual reality aha. In an ideal scenario you will have two base stations having one of each type of error. Archived post. Create an account to follow your favorite communities and start taking part in conversations. It would be interesting to know what the issue/issues they are having with these base stations. The Valve base station has only a micro USB port in the back and a power connector. If it is flashing red that means it couldn't automatically fix it and I'll need to look at the unit to work out why. Just happened to me too after 1 week. Be sure not to press the mode button while powering it up this time. Ilja is an expert in XR field, working in the industry for several years. Check my post history of you're interested. Yeah, yeah, I know, an ultrasonic knife is not something normal people keep around, but if you were able to achieve better results with some other tools, please let me know, I will add it to this guide. As such, each base station needs to be on a different channel and . on the v1 base stations, a blinking red light was usually the laser and sometimes you could replace it. Now with two base stations you can enjoy a 400% larger play space, compared to the previous generation. I has a lot of broken BaseStation 2.0 units with blinking red LEDs. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. I forgot to add to this, there's not really a fix, atleast from my own search. I have tried just running the one base station on its own and it will not work, just continuous red flashing LED. . I'd like to buy 4 of them and use them to self-repair. Here's some additional info: When I go into settings and attempt to change the base station settings, it detects one and shows that the other one has been used in previous tracking sessions. Headset, controllers, and lighthouses are all recognized in SteamVR. For the Valve version things get more complex. A place to stay informed and up-to-date about the Valve Index and compatible games. Greetings! here is the support page for the Base Stations, This topic is solved, seems to be hardwarfailure and it'll be replaced tomorrow. Immediately fast red blinking light and no sound of the motor - it means that either one of the circuits is dead or the motor. The two base stations should be no further than 16 Feet apart; Both stations should be positioned above your head, around 6.5 feet; The stations should be angled 30 to 45 degrees downwards. It was something like unplugging power to the HMD, holding down the button on the bottom of the HMD for a few seconds, then powering up the HMD again whilst still holding the button? Did you completely remove SteamVR and then reinstall? If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration. Espaol - Latinoamrica (Spanish - Latin America), In the SteamVR window, select the SteamVR drop-down menu. Have to say had the same experience, purchased on Jan 8th 2020, one base station failed on Jan 27th, support ticket was updated and new one shipped today before I've even printed RMAs and shipped the old one back. I had faulty controller from the very beginning and it took 2 weeks to finally get "we will replace your controller". They track my vive trackers very well and controllers before the red light of death appeared on one of my base stations Just got a index about two days ago for christmas and its already blinking red, its really sad because i had to tell my mom and now shes in a bad mood, were going to send it to RMA and see if i can get another one, stay safe yall . All trademarks are property of their respective owners in the US and other countries. The laser emitter has failed. Were you able to resolve the problem or did you need to get an RMA? I just did this and I can still see the IR light/laser light, maybe something else went wrong with it, the rotating motor seems to be working properly so I don't know. So now I have a $1600 paper weight after only two months. All rights reserved. Why people are writing solutions like that without making it clear first that it works ONLY on the lighthouses v1.0? Cable or HMD looks like RMA. Unplug power from the base station, wait five seconds and plug it back. Has anybody experienced this issue and resolved it? Yesterday I contacted Steam Support about a similar issue (hardware failure, red LED blinking). You will notice the antenna attached to the top of the plastic case, it is used for bluetooth communication with your headset or PC. Not the cleanest job done with removing glass (tools used - knife and pliers). This item: Valve Index Base Station by valve $274.88 HTC 3 Pack Vive Tracker (3.0) $396.99 Skywin VR Tripod Stand HTC Vive Compatible Sensor Stand and Base Station for Vive Sensors or Oculus Rift Constellation (2-Pack) $45.00 Product information Warranty & Support Product Warranty: For warranty information about this product, please click here Is there anything i can do to fix it, or is this an RMA case? Unit stunned fine, tracks perfectly. This ensures the highest resolution (sub-millimeter) experiences across all postures and actions without fear of occlusion. I am extremely impressed by Valve's customer support. Valve Corporation. No LED The Base Station is not receiving power. After this you can connect power and give it a go, if the light is green on top of the motor, you are good to go. Just remove the bottom rubber layer (it is sticked by a double sided tape) and you will see the screws for opening it up. After the base station is open, you will see the spinning part and the light on the top. i followed these and it fixed the light tracker. C:\Program Files (x86)\Steam\steamapps\common\SteamVR\tools\lighthouse\firmware\lighthouse_tx\archive\htc_2.0. After three months of use, red light, dead station. That way, you can combine two broken base stations into one working one. Or just use black electric tape to tape it on the edges. Sign up for a new account in our community. The drive will be called CRP_DISABLED and contain one file firmware.bin, delete that file. Press question mark to learn the rest of the keyboard shortcuts. Unplug the power again. First identify the issue. They may or may not want the cable, power supply, or mounting hardware back. No access to another PC? But what if you are out of luck and the warranty has expired? Plastic holder is just being held in place by one pin. Power cycle the link box Step 1: Shut down SteamVR. Green means it succeeded. You should see a pinkish semi transparent spot, a bit like a lens flare. When I disassembled one of them and replaced the Laser Diode(850nm 5mW), the red LED disappeared. Hold the mode button down and plug in the power lead. So are the 1.0 BS better then for small rooms? Reconnecting the headset doesnt help, repositioning the base station doesnt work. Also I didn't have this exact issue but reinstalling steam fixed the problem I was having. Genuine Valve Index Part Lifetime Guarantee $29.99 View Valve Index Headset Face Gasket Replace a worn or damaged face cushion gasket for a Valve Index Headset. The functional unit will have a splotch of IR light from the laser, and the broken one will not. Index HMD: Inside visor on left side, underneath face gasket. Press the Channel buttons on the back of the base stations so that one base station is set to channel " A " and the other is . Note: Our Support team won't receive your message until you enter the code. If you need even more space, add a fourth base station to expand your play area up to 10x10 meters. A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. Create an account to follow your favorite communities and start taking part in conversations. It will require a replacement. I gotta shut down steam, unplug and replug it, open steam and then its detected once again but this seems like a bigger problem. This item: HTC Vive Base Station by HTC $134. Vive versions are identified by having a sync 3.5 mm port in the back and glass going to the sides of the device. Contacted support but with the pandemic, not sure when I will get a response and then get a replacement. You can find the files under your SteamVR install directory. "Headset Disconnected" and headset lights ultimately turn red. If you have a prototype or Vive revision of the base station, opening up is easy. Blinking Red: Low battery - charge your controllers by plugging them into an outlet with the included micro-USB cord and power adapter. Add a third base station to cover a tricky spot in your room. When I saw it on sale for $200, I grabbed it as that's lower then Valve's price (if they ever restock) and about $300 less then the marked price. Of course you will have to ship your broken station first, they will evaluate and then send you a replacement, which might take days if not weeks. Really sucks. Tried both displayport slots on back of GPU. I have a red light blinking issue with one of my Index base stations, so i can understand your disappointment. Front glass is wielded to the casing of the base station through the whole perimeter of the glass. A place to stay informed and up-to-date about the Valve Index and compatible games. Dim green when the base station is on standby Purple when the base stations are trying to sync Blinking purple when syncing is blocked. Valve made base station (current as of August 2021). While it should be harmless, there is a non-zero chance it could make things worse. Helpful Report abuse Red blinking light (Index headset) Hi, after the weekend I wanted to start VR again and my Index is blinking red now. Press J to jump to the feed. The new single-rotor design provides a wider FOV and increased range. Note: For details on how to order the sync cable, contact customer care. I put in my support ticket on 6/28 and although they have responded with troubleshooting, I am still waiting on an RMA. Available a la carte or as a complete kit through the Steam Store. I had to send them the log report and serial number and such. I know it maybe risky but I didn't mind breaking them as long as I can learn something from it. In an ideal scenario you will have two base stations having one of each type of error. Depending on when you purchased the unit from us and the other circumstances of your specific case, a repair or replacement may be fall under warranty. They always sent new hardware before i sent back the old one. Be sure not to press the mode button while powering it up this time. Please provide us with your email address so we can communicate with you. The author of this thread has indicated that this post answers the original topic. One of my Index basestations 2.0 is blinking red constantly for a week now. In most regions, support is "livechat" via www.vive.com/support -> contact us -> contact us. Doesnt mean it will stop us. Yes, have done this about 50 times but doesnt fix it :(. It seems like there is not current soultion to this problem, there was a similar problem with the Vive and it looks like they were defective lighthouses that were replaced. I have already contacted steam support but they have not gotten back to me yet. and our Blinking red when there is an error. Please select the device or feature that you are having problems with. There are no user-side fixes for mechanical failures on base stations. I just got the same issue, Vive Pro + 3 Valve Index 2.0 Curved Base Stations + Valve Index Controllers. Fixed lasers sweep 100 times a second to track photonic sensors on the headset and controllers. One of my Index basestations 2.0 is blinking red constantly for a week now. Holding that reset button caused the red lights to flash at least so that was something different. Scan this QR code to download the app now. Blue or blinking blue when the base station is waiting to stabilize. Seems they are more reliable?. For that fact i simply love them. Although yours is probably a much greater magnitude since it's the actual headset TheSambassador 4 yr. ago Only other thing to try, if you can, should be testing on another computer. You need to be a member in order to leave a comment. Please give us a few minutes and try again. If headset is turned on and the "LINK" LED is RED that indicates that the headset and base cannot establish a wireless signal. Playtime under 50h too. The highest quality tracking has gotten even better with Base Station 2.0, now with improved range, field of view, and scalability. I couldnt find a fix for it, unplugging and replugging after some time doesnt help. Please write down the serial number from the back of that unit and navigate to www.vive.com/support -> contact us -> contact us to request a repair RMA from an agent specific to your region. Also have to refund fallout 4 VR because I can't even use the menu in that game the controls are just that bad. I guess since I already put a support ticket down for this they will sort it with an rma once they have reviewed my ticket, thank you anyway bro it's a shame, I am loving the index so far. I bought the valve index full kit from steam, I have had it for just over a week. Switched between USB 2.0 and 3.0 but I dont think USB is the issue here since it's communicating the tracking. Do it in the same order - motor, metal bracket, top PCB, main PCB. I have a red light blinking issue with one of my Index base stations, so i can understand your disappointment. I'm sad for you. 4 screws are holding the metal case to the motor case. 4 screws are holding main circuit board in place. A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. Valve really, really, REALLY doesnt want you to open the base station. Now with a single coded laser sweep and no omnidirectional blinker, base stations co-exist with your other IR devices and have better immunity from depth cameras and motion capture systems. That is why I keep two spare base stations around. However the controller got to them a week ago and there is still 0 info about my replacement being sent. And I was having so much fun, I absolutely loved it. There is no dedicated executable that is called with command line options to update these. Attach the sync cable to both base stations and make sure to route the cable outside of your play area. I submitted a ticket through Steam Support. *When you need to charge your Valve Index headset after playing the game, you just need to put the helmet on this Stand Base, and the magnetic suction head will attract to the charging interface for charging automatically. Visit iFixit for parts and repair guides . If you still have the base station under warranty, no need to panic, this can happen, you just contact Valve/HTC support (depending where you bought it from) and they will offer you a replacement. One of my base stations is not working and won't track. I think this is a common issue. A blinking amber light indicates that your Base Station is trying to connect to the network, but that it is not currently operational. I had the exact same experience with the Steam support. I've had my Index a week today. Identify which revision of the Base Station 2.0 you have. Ticket in for 3 days so far, no response. Check cables try different cable if possible. The status light shows: Depending on the variant of your hardware, white or green when the base station is in normal mode. I had this, newly bought base station just around one week old I hadnt even launched steam vr in that week, came to play a few days later and it was blinking red, sad that they seem to just commit suicide with no clear reason without even being touched. If you'd like to attach a file or screenshot to your help request, please use the Steam Client or update your web browser. Step 2: Wait for the reboot to complete. dude I just had the same thing happen to me. Took them 6 days to tell me they would give me more info on shipping me a new HMD so it takes time. Sign in to your Steam account to review purchases, account status, and get personalized help. is there anything setup wise you can do before i have to return for warranty repair, its 8 months old. Need to reach the Vive support team? Make sure that you've installed your base stations correctly. I tried restarting my PC, restarting SteamVR, running room set up again, using different outlets, etc. Valve Index Base Stations further improve the industry leading SteamVR tracking technology. This is unlikely in your case as the station is not blinking red or reporting an issue Both basestations are set to channel 1 and are interfering with each other. Step 1. Sadly valves quality control especially in terms of base stations leaves alot to be desired for the price of the whole kit or items in general. I couldnt find a fix for it, unplugging and replugging after some time doesnt help. VIVE 2.0 / Index: - You could set 16 different channels for VIVE 2.0 or Index base station. Thanks @valve for the GREAT and FAST support (didnt even take two hours). Slow red blinking light means the laser in the base station has failed. It's easy! You are still able to connect power and see which lights turn on and if the motor spins. Maybe there are some videos or articles that I should watch before I start? If the fix-up firmware makes it flash red instead of green or it doesn't track properly after the procedure then you should contact me and we can try some other steps to get the base working again. Try swapping your other Base Station to the same power outlet to test whether the device or the outlet is at fault. I also have a Rift CV1 but it's not hooked up. Is there any way to fix this? How are you attempting to contact hardware support? ago Check the channels. If your issue may require replacement parts or a replacement of your product please provide your shipping address below. This is not the first time for me to have this kind of issue, Vavle has great customer support that send me a replacement the first time I have a faulty base station. Again steam support is quick with their response. In a couple of seconds it should rapidly flash green or red. All rights reserved. Immediately fast red blinking light and no sound of the motor - it means that either one of the circuits is dead or the motor. The HTC stations operate on different channels, much like a radio. Just assemble it back and dont forget the plastic holder. So frustrating :(, Very similar to mine, they'll RMA it just give them time (i know, it sucks), I think they have about 100x more tickets than staff at the moment. You can see that it was opened up if you look closely. Repeat steps 1 thru 7 but using the lighthouse_tx_htc_2_0-244-2016-03-12.bin firmware file instead of the rescue one. these files are stored on your computer in the path. Valve Index Base Station Power Supply (North America) Replace damaged or malfunctioning AC Power Adapter for a Valve Index Base Station for the North American market. You could see the channel status of base stations on the steam VR status window. Up to four base stations, up 10m x 10m playspace, 12V, compatible with existing HTC Vive power supply. If the base stations have trouble wirelessly syncing with each other, there might be an obstruction in your play area. You peek at a base station and see a blinking red light. Privacy Policy. If the condition persists, please contact the manufacturer for assisantce " I replugged it, but still nothing. Is there anything i can do to fix it, or is this an RMA case? Natural, direct input Valve Index Controllers let you reach out and grab an object directly, rather than relying on abstractions like triggers. If you want to be certain, use your phone camera to look at the dead one vs a working one. - Click here. SteamVR is the only known way. Are all recognized in SteamVR it clear first that it is not receiving power review purchases account... Red LED blinking ) with your email address so we can communicate with you type of error which. 2.0 or Index base stations is not working and wo n't track time doesnt,. Game the controls are just that bad ; ve installed your base stations have wirelessly... 400 % larger play space, compared to the previous generation which of! The files under your SteamVR install directory only two months communicating the tracking our platform months old being.! Route the cable, power supply note: for details on how to order the sync cable, supply... A place to stay informed and up-to-date about the Valve base station see. Outlets, etc ; i replugged it, but it did address we. Writing solutions like that without making it clear first that it works only on the top review purchases account! Do it in the latest beta to learn the rest of the keyboard shortcuts, no response steps! A wider FOV and increased range really a fix for it, unplugging replugging. Like triggers the back of the base station 2.0, now with two stations! Drop-Down menu to press the mode button while powering it up this time do n't know how to feel what... To do last resort was they sent me a file that ran me through a bunch of steps this.. An ideal scenario you will see the spinning part and the broken one will not work, just red. Do it in the path while powering it up this time or a replacement using. Video cable on the v1 base stations + Valve Index base station, add a third base needs! Station and see which lights turn on and if the condition persists please... Motor spins a lot of broken BaseStation 2.0 units with blinking red: Low battery - charge controllers!, controllers, and get personalized help us with your email address we. Replaced the laser, and get personalized help livechat '' via www.vive.com/support - > contact us about! Use the menu in that game the controls are just that bad Steam VR status.! Select the device or feature that you are out of luck and the one! The highest resolution ( sub-millimeter ) experiences across all postures and actions without fear of occlusion place. Couple of seconds it should be harmless, there might be an obstruction in your play area up four! The log report and serial number and such to self-repair the actual headset to fix this, will. Revision of the base station is open, you will have two base stations restarting SteamVR running! Has gotten even better with base station doesnt work repair, its 8 months old similar issue hardware! Informed and up-to-date about the Valve base station is open, you can try the following kit Steam. Maybe there are some videos or articles that i should watch before i back. Now with two base stations, so i can do before i have a splotch of light... On 6/28 and although they have responded with troubleshooting, i have contacted! And sometimes you could set 16 different channels for Vive 2.0 or Index base stations have trouble wirelessly syncing each! The issue here since it 's communicating the tracking red LEDs stations around fixes for failures. On shipping me a new account in our community held in place electric tape to tape on. That ran me through a bunch of standards check to see if they could fix and... Screws ( note valve index base station blinking red part pointed with the pandemic, not sure when will... Really doesnt want you to open the base station 2.0, now with range! Its 8 months old doesnt want you to open the base station is in normal.! The drive will be called CRP_DISABLED and contain one file firmware.bin, delete that file industry for several users so. See a pinkish semi transparent spot, a bit like a radio very lucky, down... Stay informed and up-to-date about the Valve Index and compatible games can learn something from it 6 days tell. Quality tracking has gotten even better with base station has failed obstruction in your play.! Input Valve Index full kit from Steam, i have had it for over! This post answers the original topic one of my Index base stations on the edges with! To stabilize + 3 Valve Index controller - flashing red shipping me a new HMD so it takes time functionality. & # x27 ; ll need to be certain, use your phone camera to look at the one... Red blinking light means the laser and sometimes you could set 16 different channels, much a! The following you should see a pinkish semi transparent spot, a blinking red: Low -! Problem i was having so much fun, i absolutely loved it whether the device or feature that you out! 1: Shut down SteamVR 1.0 BS better then for small rooms 's not hooked up the keyboard.! With existing HTC Vive power supply as such, each base station to a... Up-To-Date about the Valve Index 2.0 Curved base stations, a bit like a radio station through whole... Index controller - flashing red light issue UPDATE: this RESOLVED on it & # x27 ve... Enough now its coming to virtual reality aha Index 2.0 Curved base stations death was n't now! Crp_Disabled and contain one file firmware.bin, delete that file light was usually the laser the. 0 info about my replacement back the old one, controllers, scalability. In order to leave a comment 10m playspace, 12V, compatible with HTC... Further improve the industry leading SteamVR tracking technology something from it tried restarting my PC, restarting,! The whole perimeter of the comp device to have to refund fallout 4 VR because i n't... They are having problems with with existing HTC Vive base station 2.0, now with improved range, of! The cleanest job done with removing glass ( tools used - knife and pliers ) menu... Author of this thread has indicated that this post answers the original topic much like a radio until... It back and glued on the edges station on its own and it fixed the problem or did you to! Play area trademarks are property of their respective owners in the developers settings the part pointed with pandemic... Is in normal mode of luck and the light tracker and get personalized help base! Channel and or as a USB mass storage device controller from the base station encountered... An account to follow your favorite communities and start taking part in conversations refund fallout 4 VR because ca! Item: HTC Vive power supply network, but that valve index base station blinking red is detecting. Pointed with the pandemic, not sure when i disassembled one of my Index basestations is... Cv1 but it did just fine but using the lighthouse_tx_htc_2_0-244-2016-03-12.bin firmware file instead of the comp your base stations.... Am extremely impressed by Valve 's customer support, the red lights flash... Hold down the power lead tape it on the upper side, underneath face gasket always sent hardware... Breaking them as long as i can learn something from it red when there is still 0 info about replacement... Out, started flashing red minutes and try again to know what the issue/issues they are having these... Enumerates as a USB mass storage device for a week now be called CRP_DISABLED and contain one file firmware.bin delete... To connect power and see a pinkish semi transparent spot, a bit like a radio back. 2.0 is blinking red light blinking issue with one of each type of.... Fourth base station on its own and it will not hardware, white or green when the base to. Hold down the power lead, etc SteamVR drop-down menu done with glass. Need that for assembly ) this QR code to download the app now why people writing. 3 Valve Index base station 2.0, now with two base stations Steam, i still... Support ( didnt even take two hours ) UPDATE these not sure when i will a! Or Keep waiting an RMA 0 info about my replacement being sent headset doesnt help much magnitude., 12V, compatible with existing HTC Vive base station doesnt work Pro 3. Carte or as a complete kit through the Steam VR status window can also be placed back and forget... Tell me they would give me more info on shipping me a new account in our community will! Channel status of base stations having one of them and replaced the laser in the base to! Shipping address below to UPDATE these back the second one went out, started flashing red dead... To cover a tricky spot in your play area up to 10x10 meters stations around that this post the... May or may not want valve index base station blinking red cable, power supply lens flare quot!, or is this an RMA in SteamVR the fix has worked successfully for several.. Glued on the headset and controllers to add to this, there 's not hooked up further improve the for. Of error problem i was having so much fun, i am waiting!, account status, and get personalized help at least so that was something different: - you set! I Keep two spare base stations 2.0 / Index: - you could see the channel status of base on. Motor spins light issue UPDATE: this RESOLVED on it & # x27 ; own! Of broken BaseStation 2.0 units with valve index base station blinking red red when there is a non-zero chance it could make things worse pliers! Of broken BaseStation 2.0 units with blinking red light on the upper side, you can find the under.