M-F. 8:30 am-7:30 pm. Do Not Use Mechanical Devices. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly. Gently pull up the door vertically to remove. To protect the floor, put a large piece of cardboard along the path to the refrigerator's final installation location. Do not clean the appliance by spraying water directly onto it. Disconnect the wire connectors (x2) on the right door. The screwdriver should lift the auger up so you can easily remove it. I would have included a video but there was waaay too much cursing involved. * For Samsung Supplies information go to: * For S.T.A.R. Please follow all safety instructions in this manual. our Samsung Care Pro. Plug the power plug into the wall socket firmly. - This refrigerator is for storing food only. We have experienced technicians ready to offer expert service. 4. Picture from fast track. 3. Defrosting the entire fridge isn't an option for me right now. To do this, press the same buttons and press the Fridge button until the display becomes blank and the beeping stops. -Wrap food up properly or place it in airtight containers before putting it into the refrigerator. Do not tamper with it. What is your model number? Samsung Ice. in. The button combination to use for this depends on the model of the Samsung refrigerator you have. The Samsung Refrigerator's Ice Maker is probably one of the most notorious appliance problems out there - but what all can you do to fix it? - When you open or close the door, the articles may fall and cause personal injury and/or material damage. Now, release the retaining clip on top of the ice maker and remove the machine. Best thing to do is Turn the Ice Maker off from the front panel. . If youre unable to resolve your issue, contact us and well be happy to arrange service for you. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes. Do I need to do anything else? - When you open the door, an item may fall out and cause personal injury or material. Please contact your local authorities in regard to the environmentally safe disposal of this product. Do not fill the tank with tea, juice, or a sports drink. And if there is any need for repairs and you are not sure how to do it, contact the experts to fix it for you. Lift up to remove the drawer front of the FlexZone from the rail assembly. Use only the ice maker provided with the refrigerator. If it is, necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade. When you install the refrigerator next to a fixed wall, you must provide a minimum clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open. They can damage the refrigerator. Disconnect the refrigerator from the power source or trip the circuit breaker if you cannot reach the power source. Thank you. How to fix Samsung RF28R7201SR/AA ice maker that is frozen Related Appliance Questions Not making ice. modification, we will charge the full cost of parts and labor. Do not attempt to repair, disassemble, or modify the refrigerator yourself. If you do, the unit is damaged and cannot be fixed. The gases in the insulation material require a special disposal procedure. We have a variety of styles and features available - side-by-side refrigerators, refrigerators with French doors, to counter-depth refrigerators, even Wi-Fi enabled Smart refrigerators. To do this, put the refrigerator into the forced defrost mode. Plug the power plug into the wall socket firmly. Do not overfill the refrigerator with food. Dispose of the product packaging material in compliance with the local regulations. Samsung Refrigerator Ice Maker Assembly. Do not place or use electrical appliances inside the refrigerator/freezer, unless they are, If you smell smoke, pull out the power plug immediately, and then contact a Samsung. If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in. Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets. Type in your model# at the Bit.ly link to find the right kit, as the boards are pretty specific to your refrigerator model: https://bit.ly/3pVxWyXAffiliate Disclosure Form: http://bit.ly/3oXeu3B** Links to external websites and parts may result in me receiving a commission on sales. ft. 4-Door French Door Refrigerator with Food Showcase - Stainless steel. Thank you! To get the best performance from the product: Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment. But if you want to check if your ice maker is working, it, Refrigerator or freezer doors will not close. Samsung RF28R7351SR/AA-00, RF28R7351SG/AA-00 Owner's Manual Download for 1 Refrigerator User manual Free Standing Appliance Contents Safety information Installation Refrigerator at a glance Step-by-step installation Operations Main panel SmartThings SMART GRID Function (Demand Response) Dispenser panel Special features Maintenance Handling and care Is the manual of the Samsung RF28R7351SR available in English? To remove the cover from a Samsung ice maker, open the door of the freezer and find the ice maker. This part fixes the following symptoms-. I cannot pull it out or push it in all the way. Gently push the heating coil under the ice maker down to create enough space to move the ice maker. Once the refrigerator is in its final position, do not move it unless necessary to protect the floor. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry. If you are moving a Sa. Sign up for a new account in our community. . -This can cause a personal injury or material damage. Use caution when removing the rail assembly, which may fall off causing damage to the floor. Reviews. This prevents the FlexZone drawer from closing properly, resulting in frost buildup. Either an optical sensor detects when ice has piled too high, or a mechanical arm is pushed upwards when the ice piles high enough. FD is forced defrost for all compartments. If a child places a bag over his or her head, the child could suffocate. If the door is left open for too long, the top internal LED will blink. For energy efficiency, keep all shelves, drawers, and baskets in their original positions. This is a quick and easy way of fixing the issue of the Samsung. Do not use a hair dryer to dry the inside of the refrigerator. I have a Samsung Smart Screen . Se oyen ruidos anmalos procedentes del refrigerador? To slide the ice maker out from the top of the coil, press down the top clip locking it in place, pull it forward a bit and push it down. Do not pull or excessively bend the power cord. To facilitate moving your refrigerator to its final location, be sure to measure the width and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be taken into consideration to ensure you can move your refrigerator safely. Ice Maker Is NOT Making Enough Ice. To remove the ice maker auger from a Samsung refrigerator, start by opening the freezer door and removing the ice bucket Follow the steps in this article or check the user manual to find instructions on removing the storage bucket. - Failing to do so may result in fire or explosion. Never unplug your refrigerator by pulling on the power cord. The refrigerator must be safely grounded. You may find the answer to your question in the FAQs about the Samsung RF28R7351SR below. Otherwise, one of the doors may fall and cause physical injury. Thank you for being part of the community! The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. Cyclopentane is used in the insulation. Do not strike or apply excessive force to any glass surface. Moisture may form at times on the vertical hinged section. 1. Do not insert your hands into the area under the appliance. It seems to be jammed. Can't find the answer to your question in the manual? If a block of ice forms in the freezer compartment's ice bucket, clear the ice away and look for a white wire hanging down from the ice maker. Contact your local authorities regarding safe disposal of this product. Makes the compressor and all fans run then step the 4-way to cooldifferent compartments. - This may result in fire or explosion. When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. - Do not touch the appliance or power cord. If the ice maker in your Samsung refrigerator model has a cooling coil built into the bottom of it, move it to remove the ice maker. Please put the door down slowly to prevent scratches. Otherwise, the FlexZone will not operate. Compatible replacement for icemaker DA99-02321A (Rev 0.1)? . depending your temp may take couple of days. Correction. See the pictures and table below for space requirements for installation. Never put fingers or any objects into the dispenser outlet. To Prevent A Child From Being Entrapped, Keep Out Of Reach Of Children And Not In, This appliance is intended to be used in household and similar applications such as. Due to system maintenance, the current operation is unavailable. The unit will beep for the duration of the defrost, which is between 15 to 20 minutes. Forced defrost is going to take a while to unthaw that I would recommend a streamer and DO not use a hair dryer or heat gun. Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator. Competitive Pricing. lighted cigarettes, dishes, chemicals, metal objects, etc.) The ice maker cube tray holds the water that comes from the ice maker during the process of it becoming ice. Wrap food up properly or place it in airtight containers before putting it into the refrigerator. ^Jecca Answered 2 years ago by Samsung Helpful ( 3) 10:19 AM Door Left. and nothing comes . Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear. - If you connect the power plug upside down, the wire can get cut off and cause a fire, Make sure that the power plug is not crushed or damaged by the back of the. If your icemaker is not working, make sure that the freezer's temperature is around zero degrees Fahrenheit. You need to be a member in order to leave a comment. You need to remove all the protective plastic film before you initially plug the product, Children should be supervised to ensure that they do not play with the snap rings used. Consignes de scurit importantes et symboles: Avertissement concernant la proposition65 de l'tat de la Californie, Symboles d'avertissement importants concernant le transport et le lieu d'installation de l'appareil, Avertissements importants concernant l'installation, Avertissements importants concernant l'utilisation, Avertissements importants concernant la mise au rebut, Fonction SMART GRID (Rponse la demande). - Unauthorized modifications can cause safety problems. Disconnect the unit from power and leave the door open so that all the ice can melt fast. Do not install this appliance in a humid, oily or dusty location, or in a location exposed. Do not use a power cord that has cracks or abrasion damage along its length or at. remove. Do not use a damaged power plug, damaged power cord, or loose wall socket. An Accepted Solution has been marked and provided for this thread. - Current leakage may result in an electric shock, fire, explosion, or problems with the. 2.Remove the wire cover along with the connector harness using a flat-head screwdriver. Do not let children hang on the door or door bins. To prevent electric shock, unplug the power plug before servicing or replacing parts. If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in. Free standard shipping, exclusive offers and financing options. Genuine OEM Part # DA97-08059A | RC Item # 1668437. Broken glass may result in a personal injury and/or property damage. If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door removal for entrance. Has a solid, level surface without carpeting or flooring that may obstruct ventilation, Has adequate room for opening and closing the door, Provides room for maintenance and servicing, Has a temperature range between 50 F (10 C) and 109 F (43 C). Our DIY how-to guides and videos to find repair instructions. Do not use a damaged power plug, damaged power cord, or loose wall socket. It the pattern that is important. If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung, - Failing to do so may result in an electric shock, fire, problems with the product, or, If the interior or exterior LED lamp has gone out, contact your nearest Samsung service, If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately. The door may fall, causing physical injury. If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. Pull the wiring of the ice maker out of the side of the compartment. Sorry, there is insufficient stock for your cart. Be careful with the coil so that you dont puncture it. Pro. -These can scratch or damage the material. Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. Never put fingers or any objects into the dispenser outlet. Do not use any fuse (such as cooper, steel wire, etc.) Do Not Puncture Refrigerant Tubing. Will stop temporarily when filling a cup of ice or opening the fridge door. in. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Please try again after 8:00 PM EDT on 10/6/2020. The refrigerator should always be plugged into its own individual electrical outlet, which has a voltage rating that matches the voltage listed on the refrigerators rating, - This provides the best performance and also prevents overloading of house wiring. I HAVE BLOOD FROM MEAT THAT SEEPED BETWEEN THE BOTTOM SHEVE GLASS AND THE FRAME. Be careful when you open the doors if children are in the area. To remove the ice maker tray or the ice cube tray from a Samsung refrigerator, simply defrost the unit in order to thaw the ice holding the tray in place. Only a qualified technician or service company should be allowed to change the fuse in. - This may result in an electric shock or injury. Overloading one door may make the refrigerator fall, causing physical injury. necessarily small. When moving the refrigerator, be careful not to roll over or damage the power cord. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. Service Personnel. agent or similarly qualified persons in order to avoid a hazard. Hi, I tried the keys (Fridge and Flexzone) holding them waiting for the screen to flash - Nothing happened. Where is the wifi module located in the main board panel? Allow sufficient space around the refrigerator and install it on a flat surface. Do not block the air vents inside the refrigerator. If large amounts of dust or water enter the refrigerator, disconnect the power plug and. If the vertical hinged section is reversed, put it back into the correct position, and then close the door. circuits, which could overheat the wires and cause a fire hazard. It's easy! This is normal. Then, pull up to remove the lower basket from the rail assembly. Do not keep vegetable oil in your refrigerators door bins. Push the upper basket to the end, and then pull up to remove. this isn't easy if you try to use the product manual as a guide. Make sure to put the FlexZone drawer in place after removing or mounting the FlexZone basket. Refrigerator temperature performance over a 3-day period. Once it reaches the 2 pounds' threshold, the ice maker will stop making any ice. Any servicing must be performed by a qualified technician. refrigerator is not running. $143.48. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Flammable Refrigerant Used. To Defrost Refrigerator. Remove the ice bucket by grabbing it at the bottom where the opening is, lifting it slightly and pulling it out gently. Be careful not to damage the connector wires when you remove the hinge. Consult Repair Manual/Owners, Guide Before Attempting to Service This Product. Some models also have a button or lever to release the ice bucket as well. Be careful when you open the doors if children are in the area. - Otherwise, there is a risk of electric shock. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. A common method for solving the problem of a smelly fridge is to pour vinegar into the drain and temporarily place a cup of vinegar in the fridge. UPDATED: Samsung Ice Maker fix - https://youtu.be/wmCv9jmxd_oHow to fix a Samsung Ice maker. Do you have a question about the Samsung and the answer is not in the manual? For some other Samsung refrigerator models, you will have to press the Energy Saver and the Fridge buttons simultaneously for about 12 seconds to get the same result. Ideally, the blue line line should fluctuate very little. The only result I got was the panel would flash twice when pressing Fridge and Freezer, then return to normal. If you've never removed your ice bucket before, don't fret: most have a trick to them, like If the FlexZone or the indicator does not operate properly, make sure the connectors are connected properly. In this video, we're going to show you a huge. Do not use a wet or damp cloth when cleaning the plug. If a cooling period lasts too long, the water filter may break and cause water leakage. Some Samsung refrigerator models have a lever or a button that releases the ice bucket. - Damage to the cord may cause a short-circuit, fire, and/or electric shock. Dont push too hard and dont lift it forcefully or you damage it. Do not plug several appliances and the refrigerator into the same multiple power strip. This appliance is not intended for use by persons (including children) with reduced, physical, sensory or mental capabilities, or lack of experience and knowledge, unless, they have been given supervision or instruction concerning use of the appliance by a, person responsible for their safety. FAQs | Repair Videos | Academy | Newsletter | Contact, By If you push the button until the blank screen comes up it will exit the forced mode and return to normal operation. a special angle to pull at, that makes it a lot easier. - It can cause death from suffocation by entrapment or personal injury. 3.Press the locking tab to disconnect the wire connector. Connect the power plug in the proper position with the cord hanging down. -Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. Do not use a hair dryer to dry the inside of the refrigerator. Do not put a container filled with water on the refrigerator. The shelf stopper will not. Door Right. The room must be 35.3 ft in size for every 8 g of R-600a refrigerant inside the appliance. other than a standard fuse. throw out throw out the manual. Here's the order from top to bottom: Fridge, Flexzone, Freezer, Icemaker, Water/Ice, Door Alarm. Disconnect the wires and the water tube from the left-side door. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Remove the wire cover along with the connector harness using a. Do not leave the doors of the refrigerator open while the refrigerator is unattended. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. - This may result in an electric shock or fire. This gets ice off the ice maker. how to remove lower shelf on samsung refrigerator model RF28R7351SR, Icemaker not dispensing ice. To prevent finger injuries, do not apply a sudden force to the clamp. To Be Repaired Only By Trained. for door adjustment or the water tube clips. This manual uses the following safety symbols. You will need to thaw it. This part is white in color and made of . Your refrigerator ships with door bins of different types and sizes. Do not spray cleaning products directly on the display. If ice forms in the ice bucket in the freezer, remove the ice as quickly as possible. My ice maker tray is frozen to the inside of the ice maker compartment. Email. Do not tamper with the system. Important safety symbols and precautions: State of California Proposition 65 Warning, Severe warning signs for transportation and site. Youve got a major issue. Risk Of Fire Or Explosion. Now.I re-did the command codes to the next one after FD and the screen went blank. To remove the ice bucket from a Samsung refrigerator, find the opening under the bucket and slide your hands into it. Message us to get support about your ice maker issue with our Samsung Care Dispose of the product packaging material in compliance with the local regulations. Central. Do not put a. container filled with water on the appliance. Next, place your hands on either side of the ice maker, push the sides in slightly and lift the cover up with just a little pressure. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. - This may result in eye strain due to the ultraviolet rays. -Refrigerant leaking from the pipe work could ignite or cause an eye injury. Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets. I can remove the tray but the ice maker itself is frozen over. The surface you install the refrigerator on must support a fully loaded refrigerator. Icemaker is not completely closed and not dispensing ice, but is dispensing water. With a flat blade screwdriver, pry the coil down from the top, enough to enable you to slide the ice maker out. When we tested the second sample, we saw a smoother, more typical temperature profile with fewer . Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. If there is any extra ice in the ice maker compartment after you remove the bucket, thaw it by leaving the door open and giving it time. RF28R7351SR refrigerator pdf manual download. Connect with our Samsung Care Pro and well help you find a solution. While holding the door, pull up and remove the top hinge. other than those recommended by the manufacturer. 5.Open the door 90 degrees. The Samsung DA82-02704A Ice Maker Service Kit is a genuine OEM (Original Equipment Manufacturer) part designed and engineered to exact specifications Replacement Samsung Refrigerator Ice Maker Service Kit consists of the components that are responsible for producing the ice in the freezer Oil in your refrigerators door bins of different types and sizes see the pictures table!, use the figure below to help you find a Solution fire or explosion water filter may break cause... - do not clean the refrigerator into the area under the ice samsung rf28r7351sr ice maker removal melt fast important safety and... 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Marked and provided for this thread removing the rail assembly the floor, put it in! Children are in the manual refrigerator models have a question about the Samsung and the stops... How to fix a Samsung refrigerator, be careful when you open the doors may fall and cause physical.. Lasts too long, the water tube from the rail assembly, which is between 15 20... Twice when pressing Fridge and FlexZone ) holding them waiting for the screen to -... Damaged and can not pull it out gently locking tab to disconnect the wire cover along with the connector when! Any glass surface entire Fridge is n't easy if you try to for! Marked and provided for this depends on the vertical hinged section is in the insulation material require a special to... And cause physical injury to protect the floor to normal answer to your question in the main panel. Service for you circuit breaker if you can not become trapped inside directly! 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Refrigerator and install it on a flat blade screwdriver, pry the coil so that small children or can... Not leave the doors if children are in the proper position with the coil so all.