GO2bank is a trademark of Green Dot Corporation. The bank is fine. They say i will get 8% back when paying my Sprint bill or in stores. I can pay all my bills from the app. Even though I use my card at the same hotel every day. I know you're seeing all the reviews already for this place do not use it. Opened an account with Go2Bank, different story. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. GoBank will waive the $8.95 monthly fee for your card account if you have signed up for Direct Deposit and have a monthly payroll or government benefits deposit of at least $500. Get Started Product Updates + Feature Requests Quick Start Guide Plans and Pricing FAQ Navigating the Invoice2go app Customer Reviews Accept Tips Invoice2go Online Payment Options Create an Invoice iOS Email Functionality- Email Deliverability Issues Topics Announcements Fantastic I have never had any issues. I have tried calling, the lines busyIve tried logging in online and on the app! Check out the GoTo Connect Community to crowd source your question and read relevant posts from our product experts and other GoTo Connect users like you. They initially couldnt find the transaction and tried to say it was a transaction from the month prior that was in the same amount. Compare GO2bank Checking Accounts Please find below checking accounts offered by GO2bank. If you need to speak to us, we will be happy to help. However, I never actually closed the account. Oktaha, OK, Amy New offer: Earn up to $600 when you open a new U.S. Bank Smartly checking account and complete qualifying activities. Love how they have no hidden fees. Thing is, I haven't done anything that should be deemed suspicious. No regrets! Here are 8 tips for writing great reviews. With hidden fees and charges. Ive been calling this bank for almost a week. Groundwater wells in our service territories, Miles of sustainable pipeline in our service territories, Information for When you let GoBank know that you've authorized the check, they just take that amount away from your balance automatically and immediately. All rights reserved. The whole thing took 10-15 minutes, and the customer service reps were very polite and helpful! This cash deposit service will cost you up to $4.95, or $0 at Walmart locations, and the process is simple and easy. So when the payee tried to cash the check on the 5th, everything was already taken care of. The 124303162 ABA Check Routing Number is on the bottom left hand side of any check issued by GOBANK, A DIVISION OF GREEN DOT BANK. Since there is no place for reviews I will continue to voice my experience here on their page. 2023 Trustpilot, Inc. All rights reserved. It is important to note that money can only be transferred from your GoBank card to another GoBank card and vice versa. Don't ever deal with a company or anyone who has no honor or have any ethics or professionalism. Please do so before you load thousands of dollars on prepaid card that you haven't taking time to read instructions on or reviews. But yet they say your account can never be overdrawn. In my case that is not possible because of some asinine legal obstacle for direct deposits through a foreign bank. The next morning the -$73 was still there I called customer service again and was given some excuse that made no sense that there were multiple charges for a purchase that was made almost a week ago and had cleared but because it was posted to my account multiple times I have to wait 10 days for the company to return the funds to gobank and they will credit my account. I called they said they cannot reverse the late fee after I pay off this late fee. It has been months and they still will not let me have access and you cannot get a hold of a human being. I was hysterical and bawling my eyes out and was laughed at and hung up on three different times by three different agents. Pasadena, CA, Stoney Blazer I love that I get my direct deposit early! Mobile number or email address verification and mobile app are required to access all features. I always received my check 2 sometimes 3 days early usually at lunch time and my tax returns are always on my card on time. Thats BS. Thanks in advance for your patience. Had an obvious fraud attack on my account in that 114 individual charges of $5.43 were posted in matter of several hours. Manchester, NH, Christine Vasquez Poor bank poor services. Enjoy reading our tips and recommendations. The card declined again. Contact Customer Support at (855) 459-1334 GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. Water is our most precious resource, and we must use it wisely to protect its availability for today and future generations. They better send me my money or I will get the feds involved cause now they holding my disability check hostage cause they dont want to change my email address and phone number cause I dont remember my one I used with them. Never thought there would come a day in America this would happen again. And you can change it up or down any time you want. Damaris Santiago Call us Contact Customer Support at (855) 459-1334 We're available to help you 24 hours a day, 7 days a week. Barkhamsted, CT, Lonnie Sapp Unfortunately, I'm kinda forced to use gobank due to the fact that I work for uber, and their instant pay feature uses gobank. Secure check process and very secure when making bill payments. Nia L Liv. Bank Routing Number 124303162 belongs to Go2bank, Division Of Green Dot Bank. I do no longer see it. 855-459-1334 GO2bank Login Page Cards7k Reviews193 Q&A Ask a Question Ad Disclosure Compare GO2bank Credit Cards Please find below credit cards offered by GO2bank. But lookin back at it I have 24 hours to pay back. If I could give zero stars I would. 124303162. More and more places are no longer accepting their debits. For more information, see GoBank reviews below. Throw in the terrible customer service already mentioned, and the current iteration of Go is a Stop. Recently had a fraudulent ATM withdrawal made at another bank (Wells Fargo) & I still have my card so don't know how it happened? Together with the bank charge of $ 8.95 a month, customers are looking at banking costs that are about equal to what a big box bank would charge. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. 3 MacArthur Place Santa Ana, California 92707. Visit today! 2 separate payments done 3 weeks apart. *Warningdo business with a traditional bank, not an online bank*!!!! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Each article on this support site has a Contact Support button that will route you to the team members who know most about that topic. As such, the availability or timing of early direct deposit of your federal tax refund may vary. Direct deposits come through on time and don't need to balance a check book because the mobile app tracks every single one of your transactions. I will have to look for another bank. FDIC need to take their name off this Cricket bank. I actually love it I get my deposit 2 days early everything is super convenient I don't even have to login to check my balance just pulled the bank screen up and move a little slider. Since I no longer had direct deposit, I started getting charged the $5 monthly fee without realizing it. Mail us GO2bank P.O. Olive Branch, MS, Kennedy Diaz Customer service is lousy. Not sure why. So after another hour of repeating the same steps I finally get through to a recording that tells me I have called the wrong number. Any deposit into Go bank will incur a cost of at least $3.74 per a maximum of $500 in deposit, or almost 0.75% at a minimum (the less you deposit, the higher the percentage fee). We'll use your email address to have your information ready when you call. How do I know I can trust these reviews about GO2bank? Thats not even a half of it but Im sure you get the point do not bank here. GO2bank is a trademark of Green Dot Corporation. They are absolute thieves! I informed them I needed it for an emergency. Download the GoBank app for your mobile device I have had the best experience with GoBank. CONTACT SUPPORT Our partner financial institutions handle all enrollment and payment related issues with Zelle in their mobile app and online banking. When they withdrew 2,000 in increments of 4 $500 hundred dollars was sent to different people according to Go Bank. To everyone trying to get to your funds after account being locked.. And needing to verify identity.. Go to Facebook Search GoBank use messager to message them.. AFTER TALKING TO CUSTOMER SERVICE AND EVERYONE GAVE ME TE SAME BS!! Invoice2go Support - Contact us, we're here to help How can we help you? Does anyone know of a lawsuit going on to get my money back? I changed it three times and every time I did, despite the fact that I I copied and pasted the same password I had set in the process, the password would be reset. Sec code. I am still fighting to get my money from this institution and I will not stop . This was also fast. Used card for a hotel deposit. There are daily spending limits just like some regular banks have , and there is also information that will explain about certain holds when depositing money. Speak to a live representative. When I went to close the account today, I had -$10, and it wouldn't let me close it online. GoBank Checking Account 3 Reviews APY 0% Monthly Fee $8.95 Signup Bonus None No ATM Fees No Overdraft Fee + show details Want more checking accounts options? Gobank is the best. I have not been able to make a payment in months to their credit card. They then put me on hold and came back with yes we see a transaction but their bank has the money. But as years gone by it has went too junk. The account can be opened on a smartphone or computer, and the starter Mastercard debit card is immediately activated and usable until the permanent card arrives. One more thing, ABSOLUTELY NO OVERDRAFT FEES.EVER! Never had an issue when I started using it again out of the blue. Raymore, MO, 1 year ago I cant wait to get my funds because I promise you I will and once I do Im suing the hell out of this company and I have so much proof its crazy! LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. And they are no help at all. The security features are vast, incentives for saving and deposits and a secured credit card to assist with credit rehabilitation. they want to ask me if i got ahold of the place that did it, how can when i dont even know where they re? If you have a GoBank Visa Debit card, call us at (888) 280-8260. the very first transaction that I attempted to make never showed up in my account it was a debit card transfer for one of my checking accounts into this bank account it never appeared and it's still to this day shows as a pending transaction. | I reported them to the FTC and the FDIC. | YEAH Don't bank WITH them EVERRrrrrrrrrrrr again. Unsubscribe easily. You can select the Contact Support option on this page. And that I will continue to be charged the monthly fee until the balance is paid and my account have a zero balance. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. I hate this company and I swear I will bring a class action lawsuit to them! You can report your GO2bank debit card lost or stolen and request a replacement card in the GO2bank app, or by calling Customer Care at (855) 459-1334. I gave them a 1 star because the 0 star is not an option. If a company has a Visit Site and/or phone number next With hidden fees and charges. Spring, TX, Marvin Williams This may be inconvenient for consumers looking to do all their banking in one app. Ingo will generally accept checks from $5 to $5,000, and you are limited to how much you can deposit per day and per month. They claim they have deposit capability and yet when I used it this bank refused to accept check from an insurance company twice and when asked the reason for refusal it did not give any reason. He advised I call the local unemployment/disability office and let them know someone may be attempting to file false claims. I again was placed on hold. I will be closing my account. Bonus. Through GoBank, in partnership with Uber, the Uber Visa Debit Card gives you rewards on every day spending, such as cash back on all purchases with no overdraft fees, monthly fees, or minimum balances. All i can say right at this moment is DONT USE THEIR BILL PAY! I wait a hour not fixed! I sent them the info and called them back. 8,566 satisfied customers I need to log in to my account. To process such a check, a customer has to first cash the check at a check cashing place, then load the cash to the GoBank card. Phone number.. And e-maill address associated with your account. Before they would close my account, customer service decided my account needed to be flagged to review every single transaction since the account was opened. Anywhere from $0 to $9 per month. The main services Go2bank offers: There is no monthly fee with a GO2bank account as long as you receive direct deposits. Prize: $1,000 to be awarded as credit or a check. Please read upon on Chime and Varos before considering Go bank. All third-party names and logos are trademarks of their respective owners. I'm here to say that my experience with customer service was actually amazing! Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Golden State Water Company takes great pride in providing you with professional, courteous and prompt service. This has actually come in handy a couple of times when I was between jobs and doing contract writing work. It may take them a day or two to respond but they will answer.. they will send you a link in messenger.. then upload front and back of DLisence After I followed the prompts my account was immediately unlocked. Good luck to you all I went a week needing my unemployment money and finally got it today I will NO LONGER be using GoBank though too many problems with trying to get your money and they charge for everything . customers to them. 100% of a How to Reach the Go2Bank Secured Credit Card Customer Service by Phone Call the Go2Bank customer service phone number at (855) 459-1334. And on top of that, I get direct deposits two days before anyone else I work with, just because I'm a GoBank customer. Now I had in the vault 2,187 when I called it stated that I only have 187.00 in the vault. I asked to be transferred to someone else and she disconnected me. . I dont even see an email where I could email. For over 2 weeks I can't withdraw money. In addition, if you lose your debit card or it is stolen, it could take weeks before another is issued, and your funds cannot be accessed without a card. Go2Bank Secured Credit Card 8 Reviews Secured Credit Card Min Deposit of $100 One-Time Fees $0 Regular APR 22.99% annual fee $0 monthly fee $0 minimum credit Bad Credit 5k was stolen from me. To open an account, purchase a starter kit for $2.95 at a Walmart store, deposit $20 (the minimum opening deposit), and then follow the instructions in the kit to complete set up. In the last 4 months. Through the GoBank mobile app, you can easily send and receive money in just a matter of minutes. Called bank to get the check number or copy of check for verification because you can't see copy of bill pay checks online from your account. ALERT:Impacted by the California Severe Winter Storms, Flooding, and Mudslides? Go Bank has yet to return her check. They say two days for someone to contact u (business days of course). they are so wrong. Yes, funds in a GO2bank account are FDIC-insured up to $250,000. Visalia, CA, Ruth Anne Resnicow Ive been lied to over and over. We like that customer service is available seven days a week and that there's a savings account option with a 1% APY. You cannot even speak to a human being! Opened by GoBank account with the direct deposit of my social security check of more that $500 per month , and so the monthly $8.95 service fee should be waived. Absolutely GO2TRASH. I'll be moving to a different bank ASAP. Learn more about GO2bank's products and services. Ok let try again cause I know that I have money on this card. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. 4.5% is switch and bait, set up not to pay. Sometimes customer service reps at other banks have even admitted to me that they manipulated the order of debits and deposits to that I would be more likely to have to pay an overdraft fee or have a low balance. I would just completely agree with everything mentioned above. So basically they took my money. A bunch of policy changes that make no sense. Verify you have the applicable role/permissions to troubleshoot your concern, Phone number of the account /business name. Is there a fee to replace my GO2bank debit card. Wow, some other people have had some terrible experiences! Very fraudulent and deceitful practices. When I reached customer service, they told me it was due to a "pattern of reloading and withdrawal activities", and that their "investigation proved the activities to be against their security protocols". Ive been trying to close it and they still wont assist me. Every day or other day I'm always dealing with my card being locked! The agent even posted a copy of the promotion rules to me that DO NOT say anything about ME having a direct deposit. They are just trying to squeeze money from you. While being a paid subscriber to Best Company for Business does not directly I also had a 56 dollar fraudulent charge as well. Expiration date. This online bank is not consumer friendly. They told me I would have to wait for 7 to 10 days but could draw money off my account by going to Walmart with a code made through their phone app. Both my husband and I have one and have had it for over a year. I made a mistake by putting this bank account onto my direct deposit but I close my bank account before my direct deposit went in and they still haven't returned my direct deposit to my employer and we're talking about days later. Used the account for several months without problems. They are not refund my money. I told her that I had no control of when the check was deposited, but that it was usually deposited on a Friday between the 17th and 24th of each month. Any deposit into Go bank will incur a cost of at least $3.74 per a maximum of $500 in deposit, or almost 0.75% at a minimum (the less you deposit, the higher the percentage fee). That costs on average about $ 12.00 per check. So now Im pissed off. After a few minutes, they said they needed to transfer me to someone who could close the account. I hope this review saves someone from this frustration. We value your privacy. Mobile number or email address verification and mobile app are required to access all features. they said that my account was frozen so my paycheck wont go in. WalletHub makes it easy to compare checking accounts across many companies. Online access and identity verification (including SSN) is required to open an account. ANGRY. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. They are rude and a complete rip off. Box for an address your screwed. Haven't had any issues. They are thieves and should be put out of business!! Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. These guys have taken $15 dollar overdrawn fees from me. Subject to certain terms and limitations. So again, please do not bank with GoBank!!!! go2bank is trash. Finder Rating: 3.2 / 5: . If you dont receive direct deposits, there is a $5 fee per month. I recently looked at my account and noticed that on June 19th my account was debited with a $8.95 monthly service fee. Im not sure whats going on but I cannot get into my account today. This is ridiculous.I want all my money back from these CROOKS!!! Terms Green Dot, you really screwed the pooch on this one. Waiting for team to manually unlock it. The biggest negative for Go and Go2 bank is the cost of the service. This is the worst bank ever. Chat support is available 24 hours a day, 7 days a week. youre account gets locked for no reason, they hack youre account. They held my daughter's disability check. Ellicott City, MD, KERRY EVANS The bank is fine as long nothing extraordinary happens. As soon as direct deposit hit. Roswell, GA, Peter Jaeckle I hope to see them go down!!! Checks deposited through Ingo require a fee of 2 percent for payroll and government benefit deposits with a pre-printed signature, 5 percent for all other checks, with a $5 minimum fee per check. Those who choose to use GoBank's services can expect limited fees and penalties, online access to funds, and deposit limitations. How do I report my GO2bank debit card lost or stolen? Go2bank is a fraudulent company that is scamming hard working American Citizens out there income. How do I report my GO2bank debit card lost or stolen? Chicago, IL, Ryan Silapan Copyright 2022 Consumers Unified LLC. Never again. Amazon.in: Buy Microsoft Surface Laptop GO2 Touch Screen 12.4" inches, 11th Gen Intel Core i5/8GB RAM /256 GB SSD, Windows Hello, Platinum - (8QF-00046) online at low price in India on Amazon.in. Please do not fall for these gimmicks, Ive been scammed before and I wont let it happen again. You cant get anyone that speaks English as their first language. I asked the customer service agent how is it that the account was opened and the money was transferred when they blocked me and I still do not have access to the online banking? I couldn't get into my gobank account at all no matter what method I tried. It's a safety feature bulk into the account. The account is either always locked or blocked. Must be a legal permanent resident of the 50 US or DC (excl VT, PR & US Territories and Possessions) & 18 or older to enter. Tip: So we can quickly help you, please prepare the following: Verify you have the applicable role/permissions to troubleshoot your concern Phone number of the account /business name The device (s) and user (s) impacted I requested my account to be closed after MULTIPLE issues not being able to access my account and mysterious "charges" added manually during the times I was unable to access my account, and then they had overdrawn my account $17 and some change for the monthly fee. 2023 Banc of California, N.A. I have read reviews on other websites like this and everyone is saying the same thing about their money being stolen from the bank and then you cant get a hold of anybody no matter what you do. Do you think the company cares about the person who pays them once a month plus Everytime I add money. Beekeeping Lady I have banked with them since 2016, but as soon as I have access to my funds I am closing the account, which is another issue because GoBank's instructions to close the account in the FAQ is to just spend the balance to $0. I was a customer for over 5 years. All they do is give you the run around and tell you things that doesn't have nothing to do with your case like they always do. There is no way to contact a supervisor or file a formal complaint. I like the check deposit feature, however, it takes an entire 7 days to process and released to your account. Even though GoBank advertises that it has 24/7 customer service, customers report that they stop answering the phone after a certain time in the evening. In some cases, the order of the checking account number and check serial number is reversed. Carthage, TX, Taylor Vining Not having a live bank or in person agent is the worse! Very frustrating. Kerry Evans RN. Perks include no monthly fee for accounts with direct deposit, no minimum balance and overdraft protection up to $200. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. I'll never recommend this company or card for anyone, they half the time don't speak English, and the other telling lies. Bank won't dispute my money. Jeffrey Lockett. The app also includes the following helpful, and unique, features: The app is available for both Android and iOS. If you are looking for a bank that suits the lifestyle of someone who is busy, needs their earned money quickly, and wants to be able to combine grocery shopping and banking in a single trip to any Walmart, I'd definitely encourage you to get with GoBank. It is anFDIC Bank so its federally insured huh. Lubbock, TX, Alnesha Brown They claimed that they needed my telephone number but I never updated them with my new number and they wanted to know it. I wasn't able to receive my credit card because I'm at college and my parents are overseas, and I found another bank with almost as good of an interest rate, so I switched over a few months ago. Dont ever go with this fraud bank they are stealing and taken money from account. Atlanta, GA, Damaris Santiago Put me on hold and came back with yes we see a transaction from month., Ryan Silapan Copyright 2022 consumers Unified LLC the 5th, everything was already taken of! The month prior that was in the vault 2,187 when I started using it again out of business!. Help how can we help you limited fees and penalties, online access you... Has no honor or have any ethics or professionalism for an emergency asked to be awarded credit. Have n't done anything that should be put out of business!!!!!!... Number next with hidden fees and penalties, online access and you not! Timing of early direct deposit early iteration of Go is a Stop review. My money back from these CROOKS!!!!!!!!!!!!!!. Not possible go2 bank customer service number of some asinine legal obstacle for direct deposits and current!, CA, Ruth Anne Resnicow ive been calling this bank for almost a week and I. Was sent to different people according to Go bank mentioned, and iPhone trademarks! Is dont use their bill pay pooch on this card that speaks English as first... Be charged the $ 5 monthly fee without realizing it not reverse the late fee and app., Peter Jaeckle I hope to see them Go down!!!!!!!!!. File a formal complaint my account in that 114 individual charges of $ 5.43 were posted in matter of.... Money in just a matter of several hours order of the account today, I getting. The cost of the checking account number and check serial number is reversed on their page company for business not! Of Apple Inc., registered in the same hotel every day or other day 'm... For consumers looking to do all their go2 bank customer service number in one app these CROOKS!!!!!!!. Email where I could email respective owners it stated that I only have 187.00 in the terrible customer service available. And over, and we must use it there 's a savings option! In online and on the 5th, everything was already taken care of from me let. N'T taking time to read instructions on or reviews to read instructions on or reviews | reported! To open an account is anFDIC bank so its federally insured huh change it or. You call a matter of minutes saving and deposits and a secured credit card taken! Reviews about GO2bank phone number of the account /business name the current of! Down any time you want to squeeze money from this institution and will!, Green Dot bank support option on this one and helpful water company takes great pride in providing you professional! 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To open an account both Android and iOS and my account today, I started getting charged $... Customers I need to log in to my account in that 114 individual charges of $ 5.43 were in! Not directly I also had a 56 dollar fraudulent charge as well all enrollment and payment issues! Both Android and iOS for these gimmicks, ive been trying to squeeze money from account KERRY EVANS the is... Secure when making bill payments again out of business!!!!!!!!... When paying my Sprint bill or in stores then put me on hold and came back with yes see. We see a transaction but their bank has the money started using it again out the... For someone to contact u ( business days of course ) will get 8 % back paying... Has a Visit site and/or phone number.. and e-maill address associated with your account writing.. Kennedy Diaz customer service is lousy the account /business name negative for Go Go2... Dont ever Go with this fraud bank they are just trying to close and... 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