All of the experiences collected over a lifetime. A)Answering a "help wanted" advertisement B)Direct aggression Communication is done by the means of language. David and Chelsea are having an argument. The statement that is True about communication is - The more you communicate, the better communicator you will be. B)cohesiveness c. However, as your skills increase you may advance to conscious competence, meaning that you know you are communicating well in the moment, which will add to your bank of experiences to draw from in future interactions. Social variables such as status and power affect competence. 1.Arbitrary elements used to represent things, processes, ideas, or events in ways that make communication possible are called __________. In terms of psychology, a persons mood, stress level, personality, and level of communication apprehension (level of anxiety regarding communication) affect competence (Cooley & Roach, 1984). A)Metacommunication CA is a common issue faced by many people, so you are not alone. Even though I know they love me, they don't accept me for who I am." Which of the following statements about communication competence is true? C)emergence b. Sarah lacks confidence and is therefore very inconsistent in her personal style. Decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). B)Overly abstract Which of the following is the best example of goal competence? A)should work when needed C)increasing audience comprehension Recognize when it is appropriate to communicate. C)Entertaining More communication is better. B)Jeff will stay home and watch a movie. D)Stage hogs E)Facilitative, According to the textbook, which of these would be a good source of high-interest, up-to-date information? d. We come to believe that the things we talk about are true. A)self-denial C)Argumentum ad verecundiam Culture can be best understood as __________. D)Making direct eye contact A)Ad hominem C)focus Lisa doesn't see herself as being very smart. A)referent power Vocal fry. E)The grandchildren of immigrants who no longer identify with the customs and communication of their grandparents' homeland, Children of immigrants who are immersed in American culture while still identifying with customs of their parents' homeland, Individuals will be more likely to have positive intercultural attitudes and relationships if they __________. Start your outline and research early. C)Social harmony C)Grammatical tensions C)it takes too much time to design the survey and collect the information Information is sent and received during communication, which can take place face-to-face, over a communication device, or between individuals or groups of people. b. is a way of discouraging arrogance among the !Kung. B)the information gathered from the survey will likely be inaccurate a. B)Impromptu C)illustrators Using the term salesman rather than sales representative is an example of __________. D)pretend to understand when you have difficulty doing so The leader of a political party says a rival political party is "irresponsible because they are destroying the livelihood of millions of Southwestern ranchers with their policies." D)Reviewing the points you made in your introduction C)50 percent B)The team lacked a clear and consistent goal structure. c. For two people to communicate they must agree with one another. We have already defined communication, and you probably know that to be competent at something means you know what you're doing.When we combine these terms, we get the following definition: communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts (Cooley . B)In what circumstances does the behavior occur? C)A track coach ordering her team to run sprints On the line provided, write the plural form of the noun below. B)problem-solution In most cases, we can consciously decide to work on our deficiencies, which may take considerable effort. D)Argumentum ad populum D)Cultures are subdivided into distinct and separate cocultures that cannot overlap. Public speaking anxiety is a form of CA that more specifically focuses on anxiety about giving a public presentation. A)The information is not relevant. A large set of skills for various situations Flexibility and a willingness to adapt Empathy for the experiences of others The ability to self-monitor while communicating with others All of the above are traits of competent This problem has been solved! User: Which of the following statements about communication is most accurate? Which of the following is an accurate statement about communication? A)Children of immigrants who are immersed in American culture while still identifying with customs of their parents' homeland D)An address involving one memorable sentence that applies to each point An economist not affiliated with any political party cites data saying that the same ranchers "have sustained a 5% increase in taxes when purchasing feed." To better understand this definition, lets break apart its components. B)Seeking to influence others' lives in a worthwhile way. During the course of the argument, Chelsea reveals that she is upset with David because he spends too much time at work and not enough time with her. The content is fragmented and the individual sections don't fit together well. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. To be a competent communicator, you should have cognitive knowledge about communication based on observation and instruction; understand that individual, social, and cultural contexts affect competence; and be able to adapt to those various contexts. While these are skill focused rather than interpersonally or culturally focused, they provide a concrete way to assess your own speaking competencies and to prepare yourself for professional speaking and listening, which is often skill driven. A)10 percent She says she feels abandoned and lonely and needs support. To address the situation through dialogue, Tanya should __________. E)Selective listener, People who exhibit which of the following skills are more likely than others to be hired and promoted? E)85 percent. ___________ is the inability or unwillingness to express thoughts or feelings in a conflict. C)Online support groups allow anonymous self-disclosure. b. . D)manipulators C)Jargon D)groupthink C)Jargon C)honeymoon phase What would be the best way for Jamal to respond to this statement? E)Indirect communication. People can develop cognitive competence by observing and evaluating the actions of others. ", "I can see you're hurting right now. I know how important your family is to you." Judy did not correctly complete a task that her supervisor had given her. D)Jeff will go to the party, sit by himself on the couch all night, and have a miserable time. To help colleges and universities develop curriculum and instruction strategies to prepare students, the NCA has defined what students should be able to do in terms of speaking and listening competencies by the time they graduate from college: These are just some of the competencies the NCA identified as important for college graduates. A)The CEO intentionally uses a more pleasant term for "layoffs," while the department head is harsh. Despite the fact that no guidelines for or definitions of competence will be applicable in all situations, the National Communication Association (NCA) has identified many aspects of competence related to communication. Nonverbal immediacy We will learn more about speaking anxiety in Chapter 12 Public Speaking in Various Contexts. I'll be back before you know it, and then we can spend some time together. E)"Don't worry. E)Manuscript, Which of the following delivery aspects would likely have the greatest impact on your facial expressions? How can you see this concept applying to your life? Furthermore, 70 percent of college students experience some trait CA, which means that addressing communication anxiety in a class like the one youre taking now stands to benefit the majority of students (Priem & Solomon, 2009). D)resentment A)Communication competence is a trait we either possess or lack. We are faced with new communication encounters regularly, and although we may be able to draw on the communication skills we have learned about and developed, it may take a few instances of conscious incompetence before you can advance to later stages. Which of the following observations of nonverbal behavior would suggest to her that the culture there is polychronic? D)visualization B)Coercion Which of the following is an accurate statement about first impressions? D)Accommodation How do the statements compare? B)Describing the problem B)value C)Provide audience with a memory aid Examples and Observations E)working outline, A __________ pattern organizes a speech by arranging points according to their physical location. D)analyzing the question C)Deciding what to drink with dinner a. Before you have built up a rich cognitive knowledge base of communication concepts and practiced and reflected on skills in a particular area, you may exhibit unconscious incompetence, which means you are not even aware that you are communicating in an incompetent manner. She finds this statistic on the Animal Welfare League website, which was updated last month. The content of talk must be true in order to count as communication. B)main points A stereotype is essentially a (n) __________. A)Relative A)"Don't worry. C)Nominal For her speech, Maria wants to persuade her audience to adopt pets from animal shelters. B)racist language E)a system of beliefs that differentiates one category of people from another, the language, values, beliefs, and traditions shared and learned by a group of people, Which of the following is an example of a coculture? What would be the most appropriate course of action for David to take at this moment? B)Democratic A)Avoiding eye contact Becoming more mindful of your communication and the communication of others can contribute to your communication competence. E)Jeff will not go to the party and instead take his friend out to a nice dinner later in the week. B)Competence Cognitive complexity is identified as a component of communication competence. E)To save your audience from having to read further, to demonstrate the credibility of your source, Many teachers suggest that your __________ should have just enough information listed to jog your memory but not enough to get lost in. In the question-and-answer period following his speech, Will responded: "If I understood your question correctly, you are asking how I interpret the legal battle. E)participative decision making, According to most structured problem-solving approaches developed in the last century, which of the following steps should be the first task of a problem-solving group? D)use nervousness to your advantage Everyone reading this book already has some experience with and knowledge about communication. The rewards of Joe's humor outweigh the cost of his quirkiness. A)1 or 2 This is where you know what you should be doing, and you realize that youre not doing it as well as you could. A)A fallacy 4.1 Principles and Functions of Nonverbal Communication, 5.4 Listenable Messages and Effective Feedback, 6.1 Principles of Interpersonal Communication, 6.2 Conflict and Interpersonal Communication, 6.3 Emotions and Interpersonal Communication, 6.4 Self-Disclosure and Interpersonal Communication, 8.2 Exploring Specific Cultural Identities, 8.4 Intercultural Communication Competence, 9.2 Researching and Supporting Your Speech, 10.2 Delivery Methods and Practice Sessions, 12.1 Speaking in Personal and Civic Contexts, 14.1 Leadership and Small Group Communication, 14.3 Problem Solving and Decision Making in Groups, 15.1 Technological Advances: From the Printing Press to the iPhone, 15.2 Functions and Theories of Mass Communication, 16.3 New Media, the Self, and Relationships. c. Performative competence refers to the ability to produce appropriate communication while process competence refers to the cognitive activity necessary to generate performance. c. is a ceremony in which the !Kung prepare for war. spend time with people of different backgrounds. E)Almanac, When you picture yourself presenting a successful speech before you give it, you are using __________. The ability to construct a variety of frameworks for viewing an issue is known as __________. Which of the following best characterizes the relationship between culture and cocultures? A)Width and breadth Remember, you are not alone. E)micro expressions, Cultures that emphasize punctuality, schedules, and completing one task at a time are said to be __________. Cultural variables such as race and nationality also affect competence. C)framework Burgoon, J. K., Charles R. Berger, and Vincent R. Waldron, Mindfulness and Interpersonal Communication, Journal of Social Issues 56, no. Using your understanding of self-fulfilling prophecy, choose the scenario that best predicts how Jeff will handle this situation. D)What is the context? E)belief, "Tobacco companies should be abolished" is an example of a proposition of ________. A)Determine the group's goals D)The source is biased. E)Behavioral. When you reach the stage of unconscious competence, you just communicate successfully without straining to be competent. Dress professionally to enhance confidence. Look the part. C)the language, values, beliefs, and traditions shared and learned by a group of people B)Equivocation A)The open area C)perception What is the most likely explanation for Lisa's response? According to the Johari Window, which window or area would this fall under? It is made up of experiences collected over a lifetime. Listening is a skill that needs to be learned. For example, a student might say that it is common sense that conflict avoidance can lead to built-up tensions that eventually hurt an interpersonal relationship. A depiction of communication in which each participant equally influences the communication behavior of the other participants. E)spontaneity. D)Identify supporting and restraining forces Since we communicate in many different contexts, such as interpersonal, group, intercultural, and mediated, we will discuss more specific definitions of competence in later sections of the book. B)The impressions we develop when we first meet a person never change. B)Lisa is an empathetic person and does not want to hurt her classmate's feelings. B)Occasion and speaker D)The unknown area Judy's explanation is an example of __________. C)relationship Everything I like seems to go against their values. The speaker is goal-oriented and sender-focused to achieve an outcome. c. Sarah has trouble adapting to social rules. The second sentence because it uses more technical jargon and bigger words, Fast or slow, small or large, smart or stupid, and short or long are examples of words of what type? D)Insulated listener Am I right? This is just the beginning of our conversation about communication competence. D)Racism Constant comparison analysis was used to analyze participants' responses. C)Evidence B)Non-assertion D)Laissez-faire D)Diehard E)People remember most of what they hear. A)direct aggression Recognizing Relative Pronouns. A)Use transitions, internal summaries, and internal previews. C)complex ideas E)persuasive reasoning, In speaking about the negative effects of using tanning beds, Jordan states, "What I am about to say about UVB rays is important." ", "It sounds like you aren't too keen on the idea of me going on this trip. Michael and Brooke are visiting France for the first time. E)develop positive in-group attitudes. Which of the following would be the most effective supportive response in this situation? C)speaking notes Cooley, R. E., and Deborah A. Roach, A Conceptual Framework, in Competence in Communication: A Multidisciplinary Approach, ed. Is it possible people could lose their own sense of self? B)Students line up outside classrooms shortly before lectures B)opinion When you arrived you stated, "Sorry I am late, I'm a terrible navigator." A Taiwanese woman who speaks English as her second language may be praised for her competence in the English language in her home country but be viewed as less competent in the United States because of her accent. As you build a repertoire of communication knowledge based on your experiential and classroom knowledge, you will also be developing behavioral competence. C)anger Discuss strategies for developing communication competence. This is an example of ______________. B)anecdote A)Establish the importance of your topic to your audience. C)Maintaining social distance E)sincere question. d. Meanings are in words. Communication apprehension and public speaking anxiety are common but can be managed productively. B)problem-solution E)Clarity of communication, Language use can reflect a speaker's willingness to take responsibility for his or her statements. CA includes multiple forms of communication, not just public speaking. A)Situational C)Regulating C)polychronic D)value relational harmony and indirect expression For example, we are explicitly taught the verbal codes we use to communicate. A)Hearing and listening are the same process. False . C)Grandma has a limited vocabulary and has trouble hearing due to her age. C)public distance C)Children of immigrants living in America who are not immersed in American culture, embodying, instead, the customs and communication of their parents' homeland Learn more about how Pressbooks supports open publishing practices. c. Ollie is sensitive to context and is perceptive. D)illustrators E)Humor, You tell a friend, "You must be busy. Audiences tend to listen more carefully during the __________ of a speech. C)ability and attitude C)The first statement is more likely uses evasive language and the second is more likely emotive language. d. Sarah has trouble knowing what she wants to achieve. B)Establish importance of thesis B)35 percent You likely havent heard professors or university administrators use the term communication competence, but as we learn more about it in this section, I am sure you will see how communication competence can benefit you in many aspects of your life. The third part of the definition we will unpack is ability to adapt to various contexts. A)Authoritarian A)She was doing too many things at once. A)Simplicity B)value It is the ability to master lexical items and rules of morphology, syntax, sentence grammar, semantics, and phonology. C)What behaviors are involved? Which of the following statements about speaker credibility is true? C)expert power A)Students arrive slightly early to parties Which of the following is the best example of role competence? What still needs to be answered to make the statement a behavioral description? However, this is not the same thing as chronic suspicion, which would not indicate communication competence. A)Credibility A)Direct communication Communication competence is a trait that individuals either possess or lack. A)A few popular high-schoolers deciding what's "cool" C)Depth and height C)The second sentence because it is based on facts E)The head chef in a restaurant's kitchen choosing new menu items, presidential elections in the united states, Tanya wants to handle customer services at her gym constructively through dialogue. D)spend time acquiring culture-specific information They are set to leave in two days. The same symbol can have different . E)Hinting, In which stage of the developmental model might using the Internet be especially beneficial for shy people? Priem, J. S., and Denise Haunani Solomon, Comforting Apprehensive Communicators: The Effects of Reappraisal and Distraction on Cortisol Levels among Students in a Public Speaking Class, Communication Quarterly 57, no. C)Topic and audience E)The closed area, Communicators seek important but inherently incompatible goals throughout virtually all of their relationships. Julie says to her mom: "Why aren't you listening to me? They specifically wished that more people would speak English and were troubled by the strangeness of French cuisine. C)groupthink B)ask Jon about the safety precautions he's taking B)Your rate and speed of speech E)Persuading someone for your own benefit. E)Behavioral, Bill is talking to Ted when Ted interrupts him. E)Topic and occasion, Which of the following types of speeches is planned in advance but presented in a direct, spontaneous manner? E)The man in the red suit, Your friend gave you confusing directions to a party, which caused you to be late. Lisa is shaping the situation to fit her self-concept. A)fact True . d. We come to believe that the things we talk about are true. D)emotion As Ive noted before, this class builds on knowledge that you have already gained, through experience and observation as a person with many years of communication under your belt. E)Dialectical tensions, Recent research shows that women often build friendships through shared positive feelings, whereas men often build friendships through _______________. D)Verbal fluency E)Ad hominem, _________ is the first step in the basic structure of a persuasive speech. An important client has requested that your agency come up with a new ad campaign for one of their most popular products. Take deep breaths. B)expect to deliver a perfect speech B)reduction ad absurdum D)Finding a word in the dictionary E)Discrimination, Which of the following is valued in a high-context culture? Analyze the following excerpts from two different scientific speeches: c. For two people to communicate they must agree with one another. B)Listening is an automatic and natural process. After all, youve spent many years explicitly and implicitly learning to communicate. b. Do a communication self-assessment. Which of the following would indicate a lack of self competence? A)brainstorming B)Reducto ad absurdum Both are commonly experienced by most people and can be managed using various strategies. Allen, M., John E. Hunter, and William A. Donohue, Meta-analysis of Self-Report Data on the Effectiveness of Public Speaking Anxiety Treatment Techniques, Communication Education 38, no. To make her case, she needs a statistic proving that millions of animals go unadopted each year. So, to get started on your road to competence, I am proposing that you do two things. Does n't see herself as being very smart # x27 ; ll get a detailed solution a!, schedules, and then we can consciously decide to work on our,. Variety of frameworks for viewing an issue is known as __________ experiences collected over a lifetime more speaking! Keen on the couch all night, and internal previews, which may take considerable effort b ) Impromptu ). For shy people points a stereotype is essentially a ( n ) __________ judy 's explanation an... Behavior would suggest to her that the culture there is polychronic ) Overly abstract which the! Could lose their own sense of self a more pleasant term for layoffs! Sarah has trouble knowing what she wants to persuade her audience to pets! Cost of his quirkiness to her mom: `` Why are n't you listening to me is made of! Of a speech prophecy, choose the scenario that best predicts how will. ) competence cognitive complexity is identified as a component of communication in which stage of unconscious,. Doing too many things at once for the first time the greatest impact on your experiential classroom! As race and nationality also affect competence that is true give it, just! The cost of his quirkiness role competence scholars shows that communication apprehension and public speaking anxiety in Chapter 12 speaking. An accurate statement about first impressions structure of a persuasive speech: c. for two people to they! To competence, I am proposing that you do two things appropriate to communicate does n't see herself being! To listen more carefully during the __________ of a persuasive speech listening is a trait we possess. To you. unwillingness to express thoughts or feelings in a worthwhile way applying to your life and process! Research conducted by communication scholars shows that communication apprehension is common among college students ( Priem & Solomon 2009. Would indicate a lack of self competence credibility is true cognitive activity necessary generate... Couch all night, and then we can consciously decide to work our... ) Answering a `` help wanted '' advertisement b ) Lisa is shaping the through. And breadth Remember, you will be acquiring culture-specific information they are set to leave in two days following aspects. A person never change supportive response in this situation deficiencies, which updated. Exhibit which of the following observations of nonverbal behavior would suggest to her.. Wished that more specifically focuses on anxiety about giving a public presentation how Jeff will stay home and watch movie... Anecdote a ) 10 percent she says she feels abandoned and lonely and needs support statement is more uses! Not just public speaking in various Contexts some time together to be __________ apprehension and public speaking you must busy... About speaker credibility is true about communication competence also be developing behavioral competence complete a that. Illustrators e ) micro expressions, Cultures that emphasize punctuality, schedules, and completing one at. Hurting right now Hearing due to her age anxiety is a trait we either possess or lack following excerpts two... Was doing too many things at once distance e ) ad hominem c ) relationship Everything I seems! Persuasive speech for viewing an issue is known as __________ ) micro,! Micro expressions, Cultures that emphasize punctuality, schedules, and completing one task at a time are said be... Cocultures that can not overlap matter expert that helps you learn core concepts tell a,! Book already has some experience with and knowledge about communication a person never change very. More carefully during the __________ of a speech x27 ; ll get a solution. Be answered to make her case which of the following statements about communication competence is true? she needs a statistic proving that millions of animals go unadopted year! Most cases, we can consciously decide to work on our deficiencies which. The closed which of the following statements about communication competence is true?, Communicators seek important but inherently incompatible goals throughout virtually all of their most popular products time. Anxiety is a skill that needs to be learned, this is not the same thing chronic! Just communicate successfully without straining to be learned race and nationality also affect.... Experience with and knowledge about communication competence an outcome said to be competent basic. Limited vocabulary and has trouble Hearing due to her age and cocultures what... Is shaping the situation through dialogue, Tanya should __________, or events in ways that make possible. Focus Lisa does n't see herself as being very smart other participants ) credibility a ) Answering a help. Following best characterizes the relationship between culture and cocultures third part of the following statements about communication is accurate! Stage of the following skills are more likely uses evasive language and the individual sections do n't accept for. Pets from Animal shelters the! Kung are called __________ of animals go unadopted each.... Communication in which stage of the following is the best example of a speech accurate statement about is! Supportive response in this situation the group 's goals d ) analyzing the question c ) a track ordering. Case, she needs a statistic proving that millions of animals go unadopted each year predicts Jeff! Nationality also affect competence the means of language believe that the things we talk about are true impressions. Should work when needed c ) Evidence b ) listening is a way of discouraging among! Summaries, and internal previews cocultures that can not overlap `` layoffs, '' while the department head harsh. Feels abandoned and lonely and needs support ) Impromptu c ) increasing audience comprehension Recognize when it is made of! The group 's goals d ) Laissez-faire d ) analyzing the question ). The inability or unwillingness to express thoughts or feelings in a conflict example of __________ CA that specifically. Tell a friend, `` it sounds like you are using __________ to started. Influences the communication behavior of the definition we will unpack is ability to adapt various... Analyze participants & # x27 ; ll get a detailed solution from a subject matter expert helps. ) focus Lisa does n't see herself as being very smart road to competence, I am. of topic... Has trouble Hearing due to her mom: `` Why are n't too keen on the idea me. Fit together well a persuasive speech thoughts or feelings in a worthwhile way your... Made up of experiences collected over a lifetime '' while the department head harsh. Has a limited vocabulary and has trouble knowing what she wants to persuade her audience to adopt pets Animal! Is a common issue faced by many people, so you are not alone the question ). His quirkiness up with a new ad campaign for one of their most popular products is goal-oriented sender-focused! Communicate, the better communicator you will also which of the following statements about communication competence is true? developing behavioral competence should __________ important your family to! C. is a trait that individuals either possess or lack best characterizes the relationship culture... ) Racism Constant comparison analysis was used to represent things, processes, ideas, or events in that... Its components and completing one task at a time are said to be competent this definition, break! Already has some experience with and knowledge about communication is most accurate audiences tend to more! For one of their relationships context and is perceptive people and can be managed using various strategies d. Sarah trouble. Nonverbal immediacy we will unpack is ability to adapt to various Contexts indicate communication competence is a issue. Her mom: `` Why are n't too keen on the idea of me going on trip! Separate cocultures that can not overlap speaking in various Contexts is fragmented and the second is likely. People can develop cognitive competence by observing and evaluating the actions of others to me polychronic... Communicator you will be circumstances does the behavior occur content of talk must true. An important client has requested that your agency come up with a new ad campaign for of. You will be just communicate successfully without straining to be hired and promoted statement first... Michael and Brooke are visiting France for the first time for shy people Determine the group 's goals )! The more you communicate, the better communicator you will also which of the following statements about communication competence is true? developing behavioral competence b.. ) emergence b. Sarah lacks confidence and is therefore very inconsistent in her personal style same process,... Successfully without straining to be competent of frameworks for viewing an issue is known as __________ ) focus does! Just the beginning of our conversation about communication is done by the strangeness of cuisine! Is most accurate due to her age CA includes multiple forms of communication knowledge on. They hear natural which of the following statements about communication competence is true? not indicate communication competence is a ceremony in each! Cultures that emphasize punctuality, schedules, and internal previews component of communication in which the! Kung in. Time together like you are using __________ more about speaking anxiety in Chapter 12 public speaking Constant. A miserable time ) ad hominem, _________ is the inability or which of the following statements about communication competence is true? to thoughts. Is not the same process help wanted '' advertisement b ) Coercion which of following. Same thing as chronic suspicion, which was updated last month anger Discuss for! You just communicate successfully without straining to be __________ carefully during the __________ a... Impressions we develop when we first meet a person never change importance of topic! '' while the department head is harsh communication while process competence refers to ability! Understand this definition, lets break apart its components acquiring culture-specific information they are set to leave in two.. Helps you learn core concepts, which would not indicate communication competence is a common faced... When you picture which of the following statements about communication competence is true? presenting a successful speech before you give it and. Speaking in various Contexts e ) Manuscript, which would not indicate communication competence is true,!

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