A long-delayed upgrade of Pennsylvanias computer system for unemployment benefits made a glitch-filled debut Tuesday, frustrating some jobless workers and confirming the concerns of critics who feared the new system would buckle under the heavy, pandemic-fueled demand. First-time PUA applicants have been in benefits limbo since Sept. 17 when the department noticed the unusual uptick in claims. But I never do.. Pennsylvanias top labor official has no timeline yet for when tens of thousands of newly unemployed workers can expect to start receiving benefits following a surge in suspicious claims earlier this month. Pennsylvania's Department of Labor & Industry worked to answer continued questions Monday as officials said they are responding to nearly 11,000 emails a day from people asking for help with their unemployment payments. Problems with delayed payments plague Pennsylvania unemployment system, Here's what you can do if you're still waiting for unemployment help in Pennsylvania, Pennsylvania Department of Labor and Industry, had been delayed for weeks as L&I worked to update their computer system to meet new federal requirements, Important Updates and News about the PUA Program, Important L&I Updates Related to COVID-19, Report Unemployment Fraud and Identity Theft, You can begin filing for the additional 11 claim weeks. PUA is a special unemployment program created by the federal coronavirus relief bill to assist claimants who are not typically eligible for Unemployment Compensation, such as freelancers, gig workers, and business owners. "Claimants who have questions about their enrollment in PUA should email ucpua@pa.gov. IT'S HARD. Telephone - An application can be filed on the statewide unemployment compensation toll-free number at 1-888-313-7284. 2023, Hearst Television Inc. on behalf of WGAL-TV. THESE PEOPLE ARE USUALLY GIG WORKERS, FREELANCERS, OR SELF-EMPLOYED. The Great Recession was mostly a banking crisis that was eased by giving them a . THE PENNSYLVANIA DEPARTMENT OF LABOR AND INDUSTRY IS PUTTING ADDITIONAL ANTI-FRAUD AND IDENTIFICATION VERIFICATION MEASURES IN PLACE. Periodically, the department tests each PEUC claimant for eligibility for regular UC. I have a payment issue date of 5/25/2020 which is the same date that i filed my initial claim & my back weeks , everything went fine my benefit date says in progress but payment issue date says 5/25 is that the same ? >> I'M NOT HOLDING MY BREATH. Pennsylvania officials respond to delay in unemployment benefits, ANSWERS? The initial coronavirus relief bill provided PUA claimants 39 claim weeks and the extension provided an additional 11 weeks (50 weeks total).Numerous changes, such as new identity and employment verification requirements, were added to the program in the extension by the federal government. If you are a new, first-time PUA claimant opening a claim in 2021, you cannot yet file. For example, if you received $8,000 in traditional state benefits, and $4,200 in $600 FPUC weekly payments, you would have a total of $12,200 in benefits. Currently in Pennsylvania, new PUA claims can be filed until March 13, 2021 and claimants with benefit weeks remaining after March 13, 2021 will receive PUA payments through the benefit week . The payout delay does not affect Pennsylvanians receiving payments through the other unemployment program programs. This article and all of our journalism are available to you at no cost thanks to our supporters. State officials first publicly mentioned the mistake during a July 20 news conference with reporters. Ellie Kaverman is a policy analyst at the Center for the Study of Social Policy, where she works to advance equitable policies and research related to economic security and the well-being of families. Cookie Notice L&I apologizes for the inconvenience caused by the delayed payment and has worked to prevent the issue from recurring. Claimants who exhaust their 26 weeks of payments roll over to the PEUC program, and then the EB program. ' "Pandemic Unemployment Assistance (PUA) Program Extension "PUA assists workers who lost their jobs due to COVID-19 and are not typically eligible for other unemployment compensation programs. The ability to file for claim weeks after Dec. 26 will be added when the reprogramming is complete, and L&I will make an announcement as soon as this date is determined. THE STATE SAYS IT HAS SEEN A SPIKE IN SUSPICIOUS AM -- APPLICATIONS. IT'S REALLY TOUGH. Editor in Chief. Half of unemployment payments may have been stolen by scammers | FOX43 Finds Out Fraud experts are estimating scammers may have ended up with just about 50% of unemployment payments since the. Others were refused benefits because they were incorrectly identified as incarcerated. Those who should have received benefits include all those previously collecting state or federal unemployment insurance (UI) on December 26, as well as those who exhausted PEUC or PUA benefits in 2020 and were still out of work. PUA beneficiaries approved for payment before Sept. 17 also are not impacted. L&I could not begin paying the claim weeks in the PEUC extension until the federal Department of Labor provided guidance on how the federal program should be enacted by states. Please be patient while we work quickly to resolve your issue. Sharman Willis has been unemployed since the summer of 2020. That story is here. BUT WE JUST CAN'T GIVE UP. Pennsylvania Department of Labor & Industry. As of now, these claimants will not need to refile for the weeks ending Jan. 2, 9, or 16, because L&I will process the filed claims once the issue is corrected.You tried to file before the PUA . L&I apologizes for the inconvenience caused by the delayed payment and has worked to prevent the issue from recurring. That number more than quadrupled last Friday, reaching more than 20,000. L&I rectified the issue and reissued the payments to claimants a few days later. This payment is on top of the other program's payment. We estimated that approximately 1.1 million people had exhausted these benefits in 2020 and were still out of work in January. AND NOT -- WE SHOULDN'T HAVE TO WORRY ABOUT RECEIVING OUR MONEY. The program previously provided $600 in additional weekly compensation but was initially eliminated when the federal government failed to extend it in summer, and then cut in half to $300 and reinstated when the federal government agreed on the coronavirus relief bill extension. 2023, Hearst Television Inc. on behalf of WTAE-TV. We have no billionaire owner or shareholders to consider. In a response to Pittsburgh's Action News 4, a representative from L & I wrote: The Pennsylvania Department of Labor & Industry has made more than $33.1 billion in unemployment program payments during the COVID-19 pandemic. "Important PUA program extension information for claimants follows. Around 2 million people could see delays receiving unemployment benefits, including a $300 bonus. L&I apologizes to these claimants for the inconvenience of the delayed payments. riddle. Quote this bill is not about responding to Covid. The additional $300 in unemployment benefits being paid in Pennsylvania are set to expire this weekend. Get every Spotlight PA story and the best investigative The Pennsylvania Department of Labor and Industry says unemployment benefits will resume for residents making claims under the Pandemic Unemployment Assistance program. All states and territories have now updated their unemployment systems to account for the extra $600 Federal Pandemic Unemployment Compensation payment to those eligible for regular unemployment insurance (UI).While the roll-out and payment of these benefits has been plagued by challenges with some states struggling a lot more than others . Unfortunately, payment of these benefits rolled out slowly in January 2021 as the late enactment of the legislation complicated state implementation. PENNSYLVANIA SAYS IT IS IN THE FINAL STAGES OF GETTING READY TO SEND OUT PAYMENTS FOR PANDEMIC EMERGENCY UNEMPLOYMENT COMPENSATION AS WELL. spotlightpa.org/donate. Some people who were receiving benefits through the old system last week were told they were ineligible. L&I is doing everything possible to minimize delays while working under the constraints created by the federal government. After Pennsylvania officials implemented anti-fraud security measures including withholding payment on new PUA claims, the numbers returned to their 5,000 daily average, officials said. PA Local (Weekly): A fresh look at the Pennsylvania Labor and Industry Secretary Jerry Oleksiak said he hoped the new identification verification system will be ready very soon, during a media update on Monday. Of the forty states paying out PUA, twelve states had more than a two-week delay in getting the programs up and running. This may result in a brief delay in your payments. EB is a state program that is triggered on when the unemployment rate reaches a certain threshold. WE REACHED OUT TO THE DEPARTMENT OF LABOR AND INDUSTRY ABOUT THE DELAYS. SOMETHING WE HAVE HEARD FROM A NUMBER OF VIEWERS AS WELL AS THE LABOR AND INDUSTRY'S FACEBOOK PAGE. While the president was given the opportunity to sign the bill on December 24, he demurred, and allowed all of the unemployed workers relying on pandemic benefits to lapse coverage on December 26. Shes also concerned that some peoples data may have been incorrectly carried over from the old system. State officials said people were placed in an online waiting room, which is triggered by a large number of people using the system, though the exact number is unknown. The number of claim weeks provided to a claimant varies depending on the claimant's personal situation. Many families struggling to pay their bills amid the coronavirus pandemic are still experiencing delays in unemployment payments and response times from the Pennsylvania Department of Labor and . There have been 28 million PUA claims in Pennsylvania totaling more than $5 billion in payments since March, according to the department. The delay also prevented states from getting a head start on responding to changes that the bill called for. PUA claimants self-certify each week that they are unemployed as a result of the ongoing coronavirus, but they do not go through the same checks to prove they are qualified to receive benefits as the claimants who file for traditional unemployment, officials said. Advocates had asked the state to delay the launch until fewer people impacted by the pandemic were relying on it. Claimants of other unemployment compensation programs run by L&I are also not affected. Still, technology experts warn that even indications of a smooth launch may obscure deeper problems that have to be resolved down the line. The mixed messaging and delays in payments you may be experiencing is likely due to the fact that to get the $300 FPUC supplementary weekly payment PUA or PEUC retroactively paid In addition to the above, here are some useful tips to those who have exhausted their benefits and waiting to file a new claim: 3) Claimants who did not get the option to file for the weeks between Dec. 26 and the day they reopened their claims. I spent over an hour on both 1/15 and 1/28 to get to a person who basically told me I needed to wait until my claim was built.". Three of these programs are part of the federal CARES Act, which expired at the end of 2020. And, as a result, numerous eligible peoples claims stalled for months, many incorrectly flagged for fraud or missing information. >> IT'S HARD. You should file your UC application for benefits using one of the following methods: Online - An online application can be filed using our secure website 7 days a week, 24 hours. You can request a waiver if you are unable to pay back the overpayment due to financial hardship. REPORTER: EWING IS FORTUNATE TO HAVE FAMILY WHO HELPS BUT THERE ARE MANY WHO DO NOT. Of the hundreds of comments on the post, many expressed continued frustration with Pennsylvania's unemployment system. The Consolidated Appropriations Act of 2021 enhanced unemployment benefits for 18.6 million Americans relying on jobless pay during the pandemic. April jobless numbers show as many as one million Pennsylvanians may still be relying on federal and state benefits. @GovernorShapiro 's #PABudget provides $23.8M for apprenticeship programs to connect #PA workers with family-sustaining jobs. Pennsylvania's Department of Labor & Industry announced it is putting additional anti-fraud and identification measures in place for the Pandemic Unemployment Assistance program following a spike in suspicious applications. This is money that these workers and their families needed to pay rent, put food on the table, stay out of poverty, and keep Americas economy running while they looked for work. Families who have been out of work for as long as nine months during the pandemic have reached the end of their financial rope4.7 million people were behind on rent, and for 4.8 million people (including 1.3 million children), this aid was the last thing keeping them from being thrown from the working class into poverty. Custody Proceedings - Representing Yourself, Divorce Proceedings - Representing Yourself, Get the latest news items of interest to the legal aid community and it's clients on PALegalAid.Net, Pandemic Emergency Unemployment Compensation (PEUC), Federal Pandemic Unemployment Compensation (FPUC), Waiver Request - http://philalegal.org/waiver, Waiver of Benefit Overpayment - PUA, PEUC or FPUC. Why are payments delayed? The latest breaking updates, delivered straight to your email inbox. Similarly, of the thirty-eight states paying out PEUC, fifteen states took more than two weeks to get their systems paying out to claimants. Two of my friends who also get their PUA payments on Wednesday still haven't received their payment for this week. Philadelphia Legal Assistance has made an online form to make things easier for you. Please enter your city, county, or zip code. - Unresolved:The L&I office said a 'small' number of claimants are continuing to incorrectly see a USCIS code that they have self-identified as a permanent resident instead of a US citizen. When applying for a waiver you will need to answer questions about your income and expenses and you will need to provide proof of your expenses. "We are still working on that issue as well," said Berrier. The PA Department of Labor and Industry also touched on ongoing problems facing the PUA and PEUC programs. "Department of Labor links for claimants Important Updates and News about the PUA Program Federal CARES Act Important L&I Updates Related to COVID-19 Report Unemployment Fraud and Identity Theft 2020 Tax Forms for Claimants, 15 Best Amazon Clothing Brands Including Closet Staples and Statement Pieces, Memorial Day Sales 2023: The Best Early Memorial Day Deals You Can Shop Now, 45 Best Wedding Gifts That Are Way More Unique Than a Blender, 25 Trendy Amazon Spring Fashion Finds You'll Want in Your Closet ASAP. Many of the new claims were filed from outside Pennsylvania.Scammers filing claims under stolen identities previously targeted the PUA within the first few weeks it was implemented, L&I said, prompting security measures to identify and prevent payout for fraudulent claims. Ewing is one of many who said they are missing their checks and can't get through for help. New Statewide Tool Available to Apply for Civil Legal Assistance in Pennsylvania, PUC Offers Spring Storm Utility Safety Tips, Public Health Emergency Unwinding Webinar Series Offered by PA Health Law Project, Department Of Human Services Alerts Pennsylvanians About The End Of Emergency Allotment And Other SNAP Changes, Urges Support Of Charitable Food Network. Every week I receive my PUA payment between 7-8 AM every Wednesday morning. L&I is in the final stages of the PEUC implementation and will be providing an update to those claimants very soon. Nate Smallwood / For Spotlight PA and PINJ, Rebecca Moss of Spotlight PA and Christian Hetrick of The Philadelphia Inquirer, buckle under the heavy, pandemic-fueled demand, WATCH: A free panel on Pa.s Supreme Court candidates and why the 2023 election matters, Everything you need to prepare for Pa.s 2023 election, Determining if someone is mentally fit for trial in Pa. often traps them in the place making them worse jail, by Danielle Ohl of Spotlight PA and Brittany Hailer of The Pittsburgh Institute for Nonprofit Journalism, How anxiety came to dominate the big business of medical marijuana cards in Pennsylvania. I was so afraid for this to happen today, said Donna Pfitzenmeyer Swangler, who moderates a Pennsylvania Unemployment Support Group on Facebook with more than 12,000 members. Pennsylvania Department of Labor and Industry to resume unemployment payments for PUA program, TOM: PANDEMIC UNEMPLOYMENT ASSISTANCE TYPICALLY GOES TO PEOPLE WHO ARE NOT USUALLY ELIGIBLE FOR UNEMPLOYMENT BENEFITS. The scam started shortly after the PUA program opened. Moreover, an additional twelve states took three weeks or more to start up the payment of PUA, and fifteen states needed three weeks or more to reup PEUC. If you think that you could be a Victim of Crime, help is available. Put simply, a retroactive check in February cant be used to put food on the table in January. PA Department of Labor & Industry on Twitter: " 3/23/21 PUA & PEUC payment delay updates: PEUC claimants who filed 3/21 + 3/22 should expect payment delays. >> I'VE BEEN CALLING CLOSE TO 2,000 TIMES A DAY, TRYING TO GET THROUGH. TO BEGIN FILING FOR THEY ADDITIONAL WEEKS, HAD TO YOUR ONLINE UNEMPLOYMENT DASHBOARD AND CLAIM THE ADDITIONAL WEEKS. In general, two states quickly delivered the additional $300 FPUC payments, first for those who were on underlying state benefitsincluding Extended Benefits (EB)that had not been interrupted by the December 26 deadline. L&I began working on upgrading its computer system to accommodate changes made by the coronavirus relief bill extension and has completed upgrades to allow claimants who had weeks remaining on their 13 allotted weeks to begin filing for these claim weeks on Jan. 15. This includes gig workers, freelancers, and self-employed workers. The program previously provided $600 in additional weekly compensation but was initially eliminated when the federal government failed to extend it in summer, and then cut in half to $300 and reinstated when the federal government agreed on the coronavirus relief bill extension.L&I began issuing payments on Jan. 8 after receiving the necessary guidance from the federal Department of Labor. who are committed to accountability journalism that gets results. Who is eligible for PEUC? PEUC provides UC claimants with a 13-week extension on their claim, with an additional 11 weeks added through the coronavirus relief bill extension, bringing the total to 24 weeks. WE'LL PUT THAT ADDRESS FOR YOU AT WTA, Amanda Ewing, of Finleyville, said she hasn't received her unemployment check in nearly three weeks and can't get anyone on the phone to give her a reason. Several workers on Facebook reported other problems, such as jobless claims that were wrongly identified as inactive. HARRISBURG, Pa. -- Due to Congressional legislation to extend the federal Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC) programs has been delayed . The program is unaffected by the federal coronavirus relief bill.A small percentage of the claimants who filed for UC on Jan. 1 were affected by a glitch that caused them to not receive their payment on time. The Century Foundation Fill out the waiver request on the Philadelphia Legal Assistance website at: You will receive a determination in the mail about whether the waiver has been granted in your case. The new relief bill extends those "boost" payments until Sept. 6, 2021. If you are a new, first-time PUA claimant opening a claim in 2021, you cannot yet file. She noted that workers can file claims by telephone again starting Thursday if they are still having trouble. That was really bad too and I was nonstop for a week answering messages.. 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