Users of the website agree that ANA shall not be held liable for any direct or indirect loss resulting from the use of the information it contains. There are three methods for onward travel; the metro, public bus (called the Aerobus) or a taxi (or Uber) Metro For most visitors, the metro provides the best option as it is inexpensive, safe and the stations cover the entire city. This website belongs to ANA, Aeroportos de Portugal, S. A. Our efforts must be supplemented by a responsible approach on the part of users in order to protect their personal data. The outdoor San Francisco airport pet relief areas are outfitted with gravel or grass. In addition to these conditions, some EU Member States, such as the United Kingdom, Ireland, Finland and Malta, impose more stringent regulations, so you should also contact the relevant authorities in these countries or theDirectorate-General for Food and Veterinary Medicine. - At the counter, in the Departures area. An identification microchip, or a readable tattoo applied before 3 July 2011. What budget to take? Users may choose to pay any of the booked services with a credit card. - To refrain from sharing their username or password; - Not to make a note of the password or username in easy access places (diary, computer, etc. Thus, pet transportation will always be subject to confirmation. We have 2.5 hours for changing planes in Amsterdam, both flights are with KLM. I take care to not feed them day of the flight and to restrict their water intake a little. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If we do that, will security allow us back into the airport? The voucher must be printed out and delivered when entering the Lounge. Praia da Rocha Re: Pet Relief Station at Lisbon Airport Lisbon airport is the main international and domestic airport of Portugal and handles 14 million passengers a year. Unfortunately with the Covid of Things, I do not have the option to fly her under the plane as per usual airlines are short-staffed, and because of airport closures, my 9 hour flight is now more like 18. Our dog would not pee on the marble airport floor nor a pee pad (she is not trained on pee pads). YYC Calgary International Airport is one of the first airports in Canada to have in-terminal pet relief areas. On Level 2 of Car Park P2 one can find left luggage facilities. Lisbon for families The airport is located within the city limits and is only 6km from the historic centre. Both pet relief areas are open 24 hours. Terminal E, inside (post-security), across from Gate E12. Most airlines only allow small pets or guide dogs to travel in the cabin. Users have the right to request that ANA allows them access to their personal data, and acknowledges their right to its portability, rectification and erasure. Pre-security pet relief areas are Terminal A: A8, Terminal C: C2, C39, Terminal D: D15, D29, Terminal E: E2, E38. The pet relief area is located at the first level terminal building. If you want to use your waiting time to get ahead, the ANA Lounge has everything you need to work comfortably and efficiently. All intellectual property rights related with the information made available on this website, including but not limited to text contents, headlines, photos, images, moving images, pictures, names, logotypes and brands, belong to ANA or to possible licensees. I just rather not leave the airport. Cost to visit Lisbon Flights are 8-9 hrs in the air. Am I missing something? We find the indoor pet relief area pre-departure (most American airports now have themwe fly out of Atlanta and Detroit often, with good pet rooms) and the doggos are fine during the trip. In case the user shall need any clarification regarding any advertised product or service, should contact the related advertiser. Advice: If you have problems or are grossly overcharged, note the taxi number and demand the (legal) complaints book (Livro de Eclamacoes). Ericeira guide Some external websites may be shown in the websitewww.ana.ptthrough frames, whether including some of our website contents or not, or include reciprocate links to our website. Is Lisbon safe? Aveiro, Braga, Ask your airline how far in advance you need to be at the airport. When needed, and in order to meet its legal obligations, ANA may allow legal, public security, tax or regulatory authorities to access the users personal data. My questions are (1) have you ever used Rescue Remedy or Dramamine when your dog is on a long haul flight (thinking maybe it would be useful on hour 9?) Not all airlines allow transporting animals, with the exception of guide dogs. The pet relief area is a small enclosure surrounded by a chain-link fence at the side of the parking garage. Evora guide Pet Relief Area - CDG Airport (Charles De Gaulle) 2 years ago Save We have a VERY long layover in CDG (9.5hrs) & have heard there is a pet relief area outside terminal 2G. Thank you! Taxi The link to the payment pages ofwww.ana.ptuses a series of security methods and measures to protect the personal information of our users. We alert that, in case of strike, the Fast Track channel may be conditioned and another channel may be made available for use. Users may lodge a complaint with the Portuguese supervisory authority (Comisso Nacional de Proteo de Dados) without prejudice to the right to contact ANAs Data Protection Officer with regard to all issues related to processing of their personal data and to the exercise of their rights. I've got lots of tips on travelling with a dog, from dog-friendly destinations to pet-friendly accommodation to flying with a dog. There are three methods for onward travel; the metro, public bus (called the Aerobus) or a taxi (or Uber). As the airport is not very large, for those on a connecting flight can go out for a quick pee. Lisbon or Rome Further information can be found on the ANA websites: There are three areas located on the Arrivals Level outside Door 1 and 17. The websitewww.ana.ptmay contain links to other external websites operated by third parties, including retailers and Rent-a-Car operators. The currency used as basis for the prices of the services mentioned is Euro, and the final purchase takes place in Euros. Praia Carcavelos Thanks for the tip Casey, Ill keep that in mind. and (2) have you ever snuck your dog out of its carrier to sleep under a blanket on your lap?? https://www.ana.pt/en/lis/services-shopping/essential-services/vat-refund. Lisbon has a single airport, which handles all international and domestic flights. However, such withdrawal does not compromise the lawfulness of any processing done, based on prior consent. The personal data collected is essential for ANA to provide the service. There is excellent public transport from the airport and the majority of visitors, who are staying within the city, take the metro for onward travel. Finland: Helsinki Airport. Later cancellations and reschedules shall not be refunded. I havent seen such signs at other airports, but its likely to be at some. If ANA decides to change these Service Policies, the new version shall replace this one, and shall enter into effect on the date of its publication at this website. If you do wish to file a complaint it can be completed online at: www.livroreclamacoes.pt To comply with new security rules published by VISA International and Europay/Mastercard International, as of 01 April 2001, all requests for authorization to perform transactions using these systems cards may only be processed by RedUnicre when the information furnished includes the security code (CVV2/CVC2) of the card in question. All prices mentioned include VAT at the legal rate in force in Portugal. I would check with the airline for their recommended stopover time. Top 10 Lisbon Please also note that ANA reserves the right to change the content of this website at any time. Id recommend travelling with a pee pad and using it with your dog (even if they dont normally use one), with the encouragement that theyre surrounded by greenery, rather than a sterile bathroom setting. If the request is denied, you may contact your bank or card issuer for further clarification. If the driver insists on a set fee, make sure this is agreed before leaving the airport. Whenever a client books a service they will receive a confirmation e-mail with the parking voucher and an e-mail with the invoice. Tram No.15, Orient train station Okay, the area is mainly for smokers, and its not the most private area or designed for dogs. Related articles: Lisbon airport Terminal 2, The not very impressive food options in terminal 2, Lisbon Airport is located 6km from the city centre and there is excellent public transport for onward travel. European airports are difficult when transiting with pets, hopefully the situation improves in coming years. Most airlines will allow guide or service dogs to travel with you in the cabin. Alternatively, you may use, Hotel Britania Art Deco, a Lisbon Heritage Collection, Heritage Avenida Liberdade, a Lisbon Heritage Collection, Holiday Inn Express Lisbon - Oeiras, an IHG Hotel, Solar do Castelo Inn, a Lisbon Heritage Collection. You can accept or refuse our cookies or visit our "cookies policy". Luckily my dog has always held on without complaints, so Ive never had to resort to pee pads. Firstly, there is oneoutside Terminal 2, the terminal used for non-Schengen and long-haul passengers. Miami. Whenever a client books a service they will receive a confirmation e-mail with the voucher and an e-mail with the invoice. Medium-sized or large animals will be transported in the cargo compartment, in the hold. Discover more of Lisbon with our most popular guides. The world's busiest airport is one of the most pet-friendly airports. Both are fenced and provide drinking water, as well as being somewhere to walk and toilet your dog, possibly off-leash. With the exception of guide dogs, all pets must be transported in a specific carrier/kennel. TownePlace Suites Buffalo Airport Pet Policy TownePlace Suites Buffalo Airport welcomes two pets with a combined weight up to 75 lbs for an additional fee of $50 for one night, and $10 for each additional night (not to exceed $300 per stay). The bathrooms there are much larger and it should be a much calmer environment for them than the main airport. ); - At the time of accessing the payment page or the pages for editing personal data, to confirm that the browser is in secure session (in this case, the browser bar will show a specific symbol and padlock, and the website address will begin with "https://"). Sorry but I dont have experience with either of these airports and flying my dog. Lisbon's best markets The personal data we collect is used to provide services, manage customers and fulfil legal and tax obligations. ANA shall implement adequate technical and organizational measures to ensure a level of security appropriate to the risk, namely with regard to security and confidentiality, in order to protect users personal data against unauthorized and unlawful processing and against accidental loss, destruction, disclosure, damaged or alteration. In the case of retailers, ANA also monitors the feedback of the users regarding the products and the retailers, as long as such feedback is provided through the Client Support/Suggestions system. Expect to pay between 10-15 to travel from the airport to the historic centre (such as the Baixa district) in a 4-seater taxi and at the day rate. Personal data will be stored for no longer than necessary for the purpose for which the personal data were processed, notwithstanding data retention periods provided for by the law. Pets must be crated with a Pet In Room hanger on door if left unattended in rooms. In turn, those that allow pet transportation, have special criteria to determine where the animal will travel and which rates and prices will be charged. There have been plans for a new airport on the opposite side of the Tejo Estuary at a disused airbase near Montijo for years but barely any progress has been made. Lisbon's best museums Metro guide So, if youre flying through Charles de Gaulle with a dog, double check which Terminal and be prepared for a long mission to find somewhere for your dog! You can find the four outdoor/pre-security relief areas across from Door #02/Carousel 1, Door #26/Carousel 16, Door #33, and near the parking garage. In turn, those that allow pet transportation, have special criteria to determine where the animal will travel and which rates and prices will be charged. Lisbon to Cascais, Obidos guide Such policies may be subject to change whenever ANA considers necessary. Most people Ive spoken to have been surprised at their dogs holding on, rather than needing to deal with something. Iconic monuments and rich seafaring heritage. Any user attempting to use a payment method without authorization, if found by ANA, will be removed by ANA and prohibited from using the services atwww.ana.pt. Parking spots are not marked, unless otherwise indicated. If youre instead flying with your pet in the cabin or as excess baggage (and collect your pet in between flights) and transit through Frankfurt Airport,its not possible for you to use this area. The airport will provide an escort to take anyone with a service animal to an outdoor relief area if needed. Its located above Pier D in Lounge 1, in the area for European flights. In any case, its a nice spot to walk your dog with some fresh air! MSP's Now Boarding offers pet boarding services to travelers flying out of the . It is, therefore, essential that you follow the airline's instructions to the letter. And of course I had difficulty finding access to anything suitable, at least near Terminal 2A, where I was flying from. Lisbon or Florence Which would be terrific, considering the high number of transiting passengers at the airport, plus its the main hub of Lufthansa, which has a great reputation for flying pets. ANA shall not be liable for the possible fraudulent, illegal or abusive use of any credit card or any other means of payment. Top-notch reception is our priority. Veronica Cintron. Hello, Ferry guide This service is available at the airports of Lisbon and Porto, and may be reserved through the websitewww.ana.pt. The airport in Helsinki now has pet relief areas, I hope other European airports follow suit. Many visitors have nearly missed their flights by spending too long in the duty-free area and then getting caught in the long queues for passport control. You must also inform your airline. Most airlines only allow small pets or guide dogs to travel in the cabin. 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