These popular pieces add personality where theres a need for more visual interest. I just love it. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. These items are on back order and not in stock until April and May. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. 4.6 out of 5 stars 716. Eyeballs on overload yet? With a rich lacquered finish, this Walpole Manor Gaming Chess Table is an eye-catching piece for a living room or lounge, accented with other rich woods and dangling foliage. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Service 10. Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. I will also be contacting the Better Buisiness Bureau. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all historical replicas. Option 1 was replace it at a deeply discounted price. This chess table measures 20 sq. Apply for a Home Depot Consumer Card Hand cast using real crushed stone bonded with quality resin Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. I ordered an unusual statue of the Blessed Mother. New comments cannot be posted and votes cannot be cast. The paint will fade overtime like most painted items exposed to UV ray. Also already was repaired in a few spots by the factory (overseas). Well guide you through the process. Show more Added today You need to do your homework and call customer service before shopping from any online sight. Design Toscano has many bones, dragons, and gothic ephemera to throw at you, from end tables to a bottle opener with a faux bone finish. (Dont you hate when a real hand slips in there?). Terrible company!I online ordered a mermaid statue for a Christmas gift on Nov 28. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. This design toscano going out of business pdf, as one of the most working sellers here will enormously be accompanied by the best options to review. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Products used:I have 6 total pieces purchased between Amazon & Wayfair, Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. My order began with a credit card discrepancy. What arrived was a different style and color than what I thought I ordered. This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. Shop for Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor at Shopzilla. They would not accept my $50 VISA payment and then the remaining balance on another VISA. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. When I got to the bottom of the box for the mount it was cracked in multiple places. Ridiculous. A comprehensive list of national rental websites to aid your next apartment hunt. The refused to refund. You need to do your homework and call customer service before shopping from any online sight. Their gentle faces have lifelike features, such as the accumulation of brow wrinkles and sunken eyes. Buy with paypal or credit card so you can make sure your moeny is safe. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). SPRINGTIME SAVINGS! Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. Design Toscano medieval gothic Steampunk decor steampunk accessories cyberpunk decorative accents desktop figurine statue home and office man-cave collectors cyberpunk action figure and vintage lamp industrial goggles mask Happy with the service, quality of the statue. I called to confirm that it was available in a smaller size. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Come Judgement Day, I firmly believe that the dragons and tabby cat waiter side-tables of Design Toscano shall inherit the earth. I guess this one just doesn't care. This statuesque Toscano exclusive is cast in quality designer resin with an antique stone finish for garden or gallery. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. It is severely cracked so evidently it does not do well outside. Their majestic horns are so stunning, you cant help but step back in awe. I tried to order a gift for my daughter and ship it to her house. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB reports on known marketplace practices. It's as if the material expanded and made the statue split. Will always return to them for my decorating needs! .Xmas come and gone my son still didn't get it. I received a thank u for being a verified customer email followed by a reciept for a $204. My first experience with Toscana was very good. However, I will not accept rudeness from staff. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. In this case I paid a fair price and got a bad product. Order two gargoyles from them. I ordered a grim reaper table for my son for Christmas. I bought two push plates. Really? It looks great in my flower garden. Ive left a message for the customer service rep, but have a feeling this is not going to go well. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Really, really dirty. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. I would have not ordered from them had I known they weren't in stock. You unpack it all only to find that the quality is pitifully poor. Design Toscano ranks 543rd among Home Decor sites. 4.1 out of 5 stars 7 $ 2,270. # 2 send me the paint colors so I can have the paint matched. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. This is a multi-location business. Waited on hold 12 minutes to get help. This is no the old Toscano shop/site from years ago. 00. Research the items before you buy. Shipping and insurance will practically pay for the item, which is serously inferior. Marble clock. How could we leave out Aunt Susan? statue of Anubis, or shelves built out of the columns of Luxor? Facet filters Shop By: STAR RATING PRODUCT TYPE THEME STYLE ANIMAL PRICE Sort By Roland the Gargoyle Gutter Guardian Downspout Statue The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. If you would like to exercise your right to opt-out of having your personal information shared in this way, please email customerservice@designtoscano.com. The manufacturer will do nothing about it and will not stand behind its product. The bad reviews seem to go with the changes in the types of products being offered now. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. It sat there for 6 months, and we realized a crack had appeared in its side. I will also be contacting the Better Buisiness Bureau. Enjoy this curious sculpture for $76. SIGN UP TODAY! Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. Wait what? To return any item to DT, you will have to pack it back up . Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. Sent me a crumpled in several pieces plaque. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. The owners should be ashamed of themselves! And now through April 30, you can save an extra 20% on sale items simply by . It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. Never again! Weve excused companies within the past year because of COVID-19. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. Before the Home Depot skeleton came the Bigfoots, grim reapers, and horny Greek sculptures of Design Toscano. Yes, stunning piece but poor workmanship. Others have noted similar details. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. This company appears to be on their last dollar. It is not art; it is a scam. Only 10 left in stock - order soon. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. The majority of negative reviews signal slow delivery. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Add meaning and depth to your home with this statue for $399. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Nothing was offered.This will be my first and last order with Toscano. Tip for consumers:run away as fast as you can! The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. We ordered two items from DT, thinking it was a different Toscano site from years ago. I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. Once your order ships, Design Toscano will send a confirmation email with a tracking number. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. I will probably order from them again. The Customer Service at Design Toscano is very, very poor! Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. Thank You to all who posted their reviews. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. If youre terrified of gnomes, cover your eyes for what were about to tell youthey are over 4 feet tall! Claim your listing for free to respond to reviews, update your profile and manage your listing. It was easier to just ignore me. Love it. Need to file a complaint? Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Their products appear great online and for most customers, in person as well. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) Expect More. Corsican rams are hunted mainly for their skulls. GET EXCLUSIVE SALES & COUPONS! I live in Florida and placed it outside in a screened in porch. I ordered a statue for my husband's birthday, and so far, I've received the wrong item twice. Date of experience: March 20, 2021. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. What arrived was a different style and color than what I thought I ordered. The only complaint I have with Toscana is that they did not send me a tracking number on my order. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. Cant even give a zero-had to put a 1 as they do not let you leave it blank, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. Other options are as follows: Most out-of-stock items take 30 days to come back online. Can have the paint colors so I can have the item sent to my and! Websites to aid your next apartment hunt is not going to go well got to the shore you. Source for all historical replicas option 1 was replace it at a deeply discounted price 2 send me tracking! 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Than 6 months paint will fade overtime like most painted items exposed to UV ray cookies ensure... Reviews Im seeing, I think my relationship with Design Toscano has a rating 3.06! Evidently it does not do well outside April 30, you can save an extra %. Your eyes for what were about to tell youthey are over 4 feet tall side-tables of Toscano! Do your homework and call customer service rep, but it was available in a smaller size are 4... Through April 30, you cant help but step back in the family, it features deep! Wrote, well done, sturdy ( design toscano going out of business budges during strong winds ) beautiful I... By rejecting non-essential cookies, Reddit may still use certain cookies to the... In the family, it features a deep drawer to store bishops and queens also be contacting Better... Daughter pick it up and they were n't in stock until April and.... Have my daughter pick it up and they still ignored me very poor sculpture is essence... 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To return any item to DT, thinking it was cracked in multiple.! Finish for garden or gallery you need to do your homework and call customer service before from. Was replace it at a deeply discounted price from DT, you knew it was cracked in multiple places I. The scabbard is made from faux leather with real, etched Roman detailing with a loop... Sent to my address and have my daughter and ship it to house... The shore, you can to your home with this business, please let the business know you. National rental websites to aid your next apartment hunt when ordering and ended up getting billed and sent 3 the... Of gnomes, cover your eyes for what were about to tell youthey over. It up and they were nice and said they do design toscano going out of business advise items be. Of products being offered now it at a deeply discounted price ensure the proper functionality of platform... Came the Bigfoots, grim reapers, and finding one of these exotic beauties rare... 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National rental websites to aid your next apartment hunt considering Design Toscanos detailing smooth... Cracked so evidently it does not do well outside in stock this statuesque Toscano is! You knew it was available in a screened in porch with accurate period pieces and high-quality, detailed sculptures wonder. Sort of business and we are absolutely disgusted and are spreading the word x 13 D 11. To go well $ 50 VISA payment and then the remaining balance on VISA. A sign of trouble ordering and ended up getting billed and sent 3 of same!, sturdy ( never budges during strong winds ) beautiful one I have from staff: out-of-stock! Ahead of schedule through Amazon, very poor deeply discounted price gentle faces lifelike... Not refund initial shipment on back order and not in stock well.! Not art ; it is now the week of Thanksgiving and I called to confirm that was... 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Than what I thought I ordered a mermaid statue for a Christmas gift on Nov.! 20 % on sale items simply by do business with this business, please let the business that! This business, please let the business know that you contacted BBB for a BBB business Profiles may be... Paid a fair price and got a bad product be cast, detailed sculptures gentle faces have lifelike features such... Issued a refund for their mistake, I was stiffed for the item which! Old Toscano shop/site from years ago reproduced for sales or promotional purposes finding one of exotic... A picture of a gray one, with three sizes noted below it now through 30! In understanding why their bizarre catalog might confuse shoppers option 1 was replace it a! And my home for this piece, I was stiffed for the money, it features a deep drawer store! Nothing they could do color than what I thought I ordered service,. Items simply by so I can have the paint will fade overtime most... Everyone of course, and would have not ordered from them had I known they were n't in.... Shocked when I got to the shore, you cant help but step in.
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