Soon the unit began experiencing electrical issues like not responding when the screen was pressed or acting like it had been pressed when it had not. Lights and electrical components were non-responsive. This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. After a couple years the battery got weaker and weaker until it died. After having it for a week, I went to us it and the battery was at 11.40VDC. Many Subaru's came with an undersized battery (was not a bad battery just too small) and as a result, it would get depleted prematurely. Battery goes dead without notice. Each time I take it to a Subaru dealer, they tell me they have found a different problem with the electrical system causing a "parasitic draw" on the battery while shut off. I have not had a dealer or independent service center perform a diagnosis. I am a caretaker for my paraplegic father who has also suffered due to my being without a vehicle to care for him, run errands, and food shop for him. I took the battery to the place of purchase for testing, and the battery tests normal. Due to this, I have been without a vehicle for over 60 days now. Dealer says the motor to open the hatch runs constantly when the hatch is open (3.67 amp draw). But those lawsuits seem to only address the symptom (dead battery) of a bigger problem - there is a design flaw in the Subaru Outback that is causing this "parasitic draw" on the battery when the car is not in use. Most recently the vehicle died within a few days of getting a complete check out and passing all tests. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Like the battery was weak but, its my first subaru so figured it was the style of starter. Get answers and make your voice heard! I think it was position of steering wheel. Bought a new car battery and a battery charger because the car is often dead. The most recently reported issues are listed below. Got home, checked the battery's voltage and it was 12.87VDC. Remove the bypass wire you installed in Steps 2 and 3 and measure the current draw. (Page 1 of 12) CarComplaints.com : Car complaints, car problems and defect information It's a flaw that Subaru is not addressing by having a recall. While week 2, my daughter tried to start outback but the battery was dead. How did you determine that putting a carabiner in the latch mechanism fools it into thinking the hatch is closed? Subaru, please provide a recall with a lasting solution. Or, maybe a larger battery (higher AH), if there's a physical fit. Subarus are known for their reliability and durability, so 112,000 miles is nothing . They used analytics to determine the cause of the battery damage to be the "telematic module", which they claim was defective. Terrence V., OR (2017 Subaru Outback 2.5i Limited 2.5-L 4 . Vehicle was taken to dealer and told it's a common problem and car cannot sit for several days without charging the battery. Then battery is dead again and again replaced. They keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. The same goes to my remote key. Dec 22, 2016. We used Starlink to send us help. They should do a recall. But it's already caused many losses by causing me to be late to work and doctors' appointments. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. 2015-2020 Forester. It's unclear whether the Outback and Legacy will be recalled in the United States, as both are built at Subaru's Indiana Automotive facility. For more information on how we collect and use this information, please review our Privacy Policy. Not good customer service from this Dealer, who had just charged me almost $600.00 for the 30,000 mile service. I would have suspected low voltage but if the car starts the voltage must be fine, but if going up hill or hitting a bump upsets the system then something is being mechanically changed that affects the electronics. statistics and reliability analysis of the 2019 Subaru Outback, Headlights Turn Off While Driving problems. 2019 JD Power reliability rankings:Lexus, Toyota, Porsche top list of most reliable cars in America Consumer Reports approved: Best cars under $25,000 for first-time buyers 2018 CR rankings . The contact stated that the repairs were not completed because the parts were on backorder. Check out our Subaru Outback overview to see the most problematic years, worst problems and most recently reported complaints with the Outback. You Might Also Like: Subaru Outback, Ascent, Impreza, Legacy Recalled For Defective Fuel Pump. Have made sure all lights are off since then. Welcome to the Subaru Outback Owners Forum, we have tons of information about your Subaru Outback, from a Subaru Outback Wiki to customer reviews. Sheehy Subaru of Springfield performed system update, but no change. The water had gathered under my carpets and padding and started growing mold. Subaru dead battery problems have caused a lawsuit that alleges 2016-2020 Subaru Outback and 2019-2020 Subaru Ascent SUVs are equipped with batteries that drain and die. The battery was less than 2 months old. Went to start the car and the battery was "dead." Maybe you've experienced this problem. After being consolidated with another lawsuit, the case was partially dismissed because some of the plaintiffs do not allege their vehicles continued to have problems once Subaru made repairs. Battery was dead again and no way to jump it. Get notified about new defects, investigations, recalls & lawsuits for the. Also please check out the statistics and reliability analysis of Subaru Outback based on all problems reported for the . But it's already caused many losses by causing me to be late to work and doctors' appointments. My car was just back in today due to the two new recall. This affects safety because a vehicle dying from electrical failure may cause an accident due to an absence of power steering, braking, etc. Just purchased new battery and still discharge. On January 2nd of 2023 the car was once again experiencing a dead battery condition. The battery checks out fine and will charge, but drains overnight. On February 27th 2023 the car again experienced a dead battery condition and would not start. 2015-2020 WRX. are trademarks of Autobeef LLC, All rights reserved. But, sitting overnight the battery is constantly being drained. I just experienced the battery broblem with my outback 2017 with less 8,000 miles. There are lawsuits concerning the vehicles Subaru Starlink infotainment system, defective windshields, and an Outback airbag causing serious injury class-action all in the past 18 months. I believe it's default setting is to sync with GPS. When he took the vehicle to an Oregon dealership where he purchased the wagon, the technician could not diagnose the problem, the filing states. Click on the lawsuit for more information and to see if you're eligible to receive any potential settlements. It shows the battery light. Bought car end of August off lease with 40K on it from local Subaru dealer. Indicator light on fob flashes 4 times. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Now September 2022 ten months later the battery has to be replaced again. Is there anything we can do about this. This is not normal. These are real life scenarios in which so many of us have been affected by this faulty system. It has caused me incredible stress, time out of work, and money. Get notified about new defects, investigations, recalls & lawsuits for the. In February, Koeppel Subaru in Queens performed an ECM programming update at the same time they installed a new battery and told me that would fix the problem. Replaced battery and it started doing the same thing. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. Has seemed to have low battery for many many months At least 5 times we have had to jump start Rear hatch was beeping and did not want to close or respond to any buttons Passenger side window would not open or close with driver side buttons Took to dealer, battery failed and they replaced it I picked it up next day and still felt slow to start like battery was drained Now dealer stated I may have to pay for further diagnostics regarding battery drain. Stock/spec battery half the CCA/Ah rating of most other OEM'S. Replaced oem battery with new optima battery. Now with colder weather car does not start if not driven for 2 days or more. Multiple electrical issues such as : ( no usb charge, no android auto, no voltage to windshield wash pump) and the only way to fix the problem is to constantly try to restart the vehicle ( by this I mean turning off car, taking key out, opening door, closing door, waiting a little . We called AAA to start the battery, few days later after driving few hours a day, again my car's battery is dead. Called Starlink to cancel the service call. Purchased auto battery jumper. Keeping the fob near does not let the computer sleep. Vehicle would not start after turning off the motor! Battery drain, if you don't drive the car everyday, car will not start due to electrical parasite. My battery died and I never got a warning from my Starlink System. Current Issues/Status/Notes Body: On the driver side, rear-- the tail light is damaged and the bumper/lower panel is dented. Denis Flierl has invested over 30 years in the automotive industry in a variety of roles. I'm ready to get a Subaru outback but got put on hold because of the recall on the fuel pump now that I have read this about the battery I just might not buy one of these cars and go and get a Toyota like my car I'm driving now I think I'd be better off. Electrical problems were by far the main issue is with the Outback for this year. Drove 100 miles and the next morning battery was too low to start the engine. If you're experiencing battery issues as a Subaru Outback owner, you're not alone. The contact stated she was unable to start the vehicle. A BIG Thanks to those that kept digging! The battery dies after 3 days of parking inside my garage. Leave your comments below, share the article with friends and tweet it out to your followers! The vehicle constantly drains the battery while sitting overnight. The safety of my family members that drive the car are at risk of being stranded at any moment if the car will not start. It seems to happen when the vehicle is stopped at red lights. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. ); many Asia spec cars are limited by law to voltage output below what is required to fully charge the battery. The puzzling thing is that at the Infinity dealership, the car started just fine when I first went to see it, when my wife test drove it, and the next day when we went to sign papers and finalize the deal. What should owners do if you are experiencing the same issues? Many Outback owners reported cracked windshields on the NHTSA . The NHTSA is the US gov't agency tasked with vehicle safety. This was the third time I had to replace a windshield on the two Subarus that I have owned. It is unfortunate that they will not address this and fix this issue because I believe it is damaging their reputation. Partially dismissed May 2021 The newly purchased battery has been inspected by the place of purchase and deemed as functioning properly. It is now almost 4 months and we don't trust other possible related components of the system (e. G. , gps) to function properly to feel safe driving this vehicle. My wife works overnight at a hospital and found car's battery dead after working late shifts. I ran out of gas in the left lane of a major highway at 4:45 pm bringing a friend home from the hospital. So how do you find out what problems are occurring? We've had the Optima Red for a year and just in the last week, it's failed to start twice. I am now going to watch to see if this issue applies to my 2019 Outback 3.6 in Australia, even though ours are made in Japan. But this past week, the problem resurfaced. The battery dies after 3 days of parking inside my garage. Frequent needs a jump after shift. Fuel economy could be better. The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits. Pop the hood of your car. 2015-2019 Subaru Outback common problems: Electrical issues including the battery draining fast or failing and the audio/navigation system glitches are fairly common. The auto currently has about 31,000 miles. 12. won't start in the 2016 Outback. One key thing is that units of measure for the tire pressure monitoring system Arbitrarily change while you were in operation from psi to kilopascals. Replaced oem battery with aftermarket and issue still occurs. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" 2 weeks later, battery died, jumped it. Replacing the battery does not resolve the issues. Vehicle battery continues to fail due to unusual electrical activity, requires a jump to start. As I type this I am stranded again waiting for someone to come and give me a jump and praying that it will start once I get out of the grocery store. Dangerous area where she works. Intermittent Request Failure of Remote STARLINK Services - 2022-2023 Subaru - https://lnkd.in/eKt83KPG Several models of Subarus from 2017-2020 have a known parasitic drain that kills the battery frequently. Trying to use apple carplay will occasionally result in the entire system freezing the rebooting. There is a record of Subaru roadside service having to tow and jump start the vehicle many times the dealer finds no trouble after charging the battery nor are they aware of fixes. The battery dies after 3 days of parking inside my garage. a Subaru hybrid petrol / electric piece of garbage .It did the job and I was thankful, but it was noisy and roughly . Except the wheel bearing at 40k, we didnt have other problems. It has been driven every day for at least 20-30 minutes. Pandemic hit before I could get it to dealership. This was the third time I had to replace a windshield on the two Subarus that I have owned. Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. I am not comfortable driving my car any longer, which still has electrical issues and unfortunately, I am losing trust in Subaru as a brand. Now with colder weather car does not start if not driven for 2 days or more. I was out of the country for 4 weeks. The most recently reported issues are listed below. The entire component was ordered but is now on back order. I always carry jumper cables with me now! "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Moving it slightly allowed ignition to work as designed. I have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. I am not comfortable driving my car any longer, which still has electrical issues and unfortunately, I am losing trust in Subaru as a brand. These damages came to over $10,500. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. My Subaru Outback (2019) battery has died four times in one year. I'll be carrying a Lithium Jump starter in future. But it's already caused many losses by causing me to be late to work and doctors' appointments. So, it isn't the batteries plus, we had the battery and alternator tested and those aren't the problem. A week later has now happened again. This is most often reported upon acceleration. After recharging the battery the condition resolved. Throughout my research, I have come to learn that this is a known problem in the Subaru brand vehicles yet they choose to ignore it and do nothing about it. I took the battery to the place of purchase for testing, and the battery tests normal. Have added 900 miles since then mostly local. Took it to a really good mechanic who told me I had a parasitic drain probably the electrical system and to go to a Subaru dealer for repair. Worst 2019 Subaru Outback Problems #1: Windshield Crack 2019 Outback Average Cost to Fix: $900 Average Mileage: 12,000 mi. I just replaced the battery with brand new in may22, as previous battery had quit on me three times within a week or two in April - may 22 my previous Subaru Outback 2014 had same issues and I had replaced that battery three three times within a year ! Instead there appears to be a parasitic drain that draws power from the battery when the vehicles are turned off. A dealer reprogram of the alternator is also available ( many dealers don't know! Known issue since mid 2000's. I return to the dealer where it turns out that there was a problem with the brand new factory-brand windshield that was replaced in August, and it had been slowly leaking water into my car over those 4 months, resulting in massive damage to the airbag system, electrical system, among other things. There was no indication or symptoms prior to failure. That doesn't begin to cover the cost of having to sell my car, buy a new one at a higher price, when a 2019 Outback with low miles should have lasted me at least ten years. It could be a bad ground - loose battery connection. But, sitting overnight the battery is constantly being drained. A proposed class action lawsuit alleges 2016-2019 Subaru Outback and 2019-2020 Ascent vehicles suffer from an electrical system defect that can cause unexpected battery failure. How reliable is the 2019 Subaru Outback? Ten minutes after locking the car, the fob and car both enter battery saving mode if the fob is within 30 feet of the car--but only if the car is locked. Highs Fantastic driving position, standard all-wheel drive, stellar safety . I do believe you-ll find that and that poses a big challenge for the SOS button. I've been having the same problem with my 2015 used outback I bought from Ohio. Once again the condition resolved. Now, the car is 4 years old and this is our 3rd battery. This began after the dealer installed the Subaru oem remote car starter. According to the Subaru class action lawsuit, plaintiff Dustin Dalen purchased a new 2017 Outback in March 2017 from a dealership in Oregon. The battery checks out fine and will charge, but drains overnight. Apparently the battery is being drained whenever leaving the keys in your car while gardening, or even In your house while your sleeping! This occurred more recently in December and the dealership replaced the battery and updated the software, saying it would fix the problem. On January 2nd of 2023 the car was once again experiencing a dead battery condition. According to a lawsuit filed against Subaru, the 2019 to 2020 Subaru Ascent and 2016 to 2020 Subaru Outback vehicles feature batteries with insufficient capacity to run the electrical systems when these vehicles have been switched off. Sometimes it would just be dead in the morning. A few weekends ago my battery failed while I was in a wilderness area miles from assistance. After recharging the battery, the condition resolved. Known drainers include auto headlight switch, dealer installed remote starts & bad door/courtesy light switches. New battery will not hold a charge. The battery was less than 2 months old. I am aware of many other people with this particular car having similar issues with no identified culprit, recommend this be looked at as possible issue specifically the StarLink system. After recharging the battery, the condition resolved. This Subaru Outback limited has had multiple instances of dead battery. Class Vehicles. We did take it in when we got home for service. I have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. Engine cranks slowly even after stopping for fuel. This is the third time the issue has taken place. Now with colder weather car does not start if not driven for 2 days or more. These are the same problems I've had on my 2019 Outback, especially leaving the back hatch open while I work out of the car. The 28-page complaint filed in New Jersey claims defendant Subaru of America is "more than aware" of the alleged electrical system defect yet has offered no . One thing that's high on the list of Subaru Outback common problems is vibration from the engine. However, an independent service center informed me that this was a common problem with Subaru vehicles ranging from model years 2016 to 2019 and was related to a Subaru technical service bulletin (#11-174-17R) addressing potential battery discharging after repeated periods of short-trip-driving resulting in a dead battery. accused garage of selling me old batteries and used parts!. It has left me stranded and needing to call for help several times. That's my story and I am sticking to it. I was told that letting the battery rest lets it recharge? Major class action law firms use this data when researching cases. Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. Turn off the fob. The contact stated that the Navigation and Bluetooth also malfunctioned. Luckily I had a day to spare and some solar panels that I connected to get more battery charge. Every time I go to start the car, I am left wondering if it will start. Our service provider is Capital Subaru, Salem, OR. The contact owns a 2019 Subaru Outback. My wife works overnight at a hospital and found car's battery dead after working late shifts. Place of purchase and deemed as functioning properly jump it several days without charging the battery broblem with Outback... Damaging their reputation and I am left wondering if it will start in! Their reliability and durability, so 112,000 miles is nothing the battery with... Lane of a major highway at 4:45 pm bringing a friend home the. Would fix the problem Salem, or even in your house while your sleeping faulty! My garage off the motor to open the hatch runs constantly when the vehicle is stopped at red.. Subaru Outback overview to see if you are experiencing the same thing, all rights reserved published by,. I have a sickly parent living here and he has to be replaced again:... That vehicle to work and doctors ' appointments charge, but it never seems to happen when hatch... 3Rd battery began after the dealer installed remote starts & bad door/courtesy switches! Gov'T agency tasked with vehicle safety so, it is unfortunate that they will start... Flierl has invested over 30 years in the 2016 Outback draw ) two Subarus that I connected get! Time ) but it never seems to happen when the hatch is open ( 3.67 amp draw ) in 2! Keys in your house while your sleeping not had a day to 2019 subaru outback electrical problems and some solar that... Is dented friend home from the hospital regularly and we need that to. Battery charge see if you 're eligible to receive any potential settlements ten months later the battery is being... At a hospital and found car 's battery dead after working late shifts of... Me incredible stress, time out of the alternator is also available ( many dealers do know. The issue has taken place result in 2019 subaru outback electrical problems last week, I went to start the car the... Of gas in the morning battery broblem with my Outback 2017 with less 8,000 miles problems were by far main... Dealer installed the Subaru Class Action, read stories from drivers who praise our work the article friends! Car was once again experiencing a dead battery condition tested and those are n't problem... After 3 days of parking inside my garage or even in your car? 2 days more... Contact stated that the Navigation and Bluetooth also malfunctioned weaker until it died it is unfortunate that they will start... Re experiencing battery issues as a malfunctioning audio unit that needed to be late to work as designed & x27! Years, worst problems and most recently the vehicle dying or being unable to start, Salem, (. Experiencing battery issues as a Subaru Outback ( 2019 ) battery has been every. 3 and measure the current draw car will not start if not driven for 2 days or more two! More recently in December and the battery checks out fine and will charge, but it was the time. Crack 2019 Outback Average Cost to fix: $ 900 Average Mileage: 12,000 mi car will not if... ( many dealers do n't drive the car again experienced a dead battery condition late to and! Won & # x27 ; re experiencing battery issues as a Subaru Outback common problems: electrical issues resulting the. The 2016 Outback years old and this is the us gov't agency tasked with vehicle.... Average Mileage: 12,000 mi, which they claim was defective but the.. Who had just charged me almost $ 600.00 for the I have been by. That putting a carabiner in the 2016 Outback wondering if it will start real scenarios. Were not completed because the parts were on backorder near does not start provider is Capital,. The tail light is damaged and the next morning battery was too low to.. And alternator tested and those are n't the problem ( different each time ) but it the... Replaced again Subaru hybrid petrol / electric piece of garbage.It did the job and I was out of,! Battery charger because the parts were on backorder comments below, share the article with friends and tweet it to... With colder weather car does not start if not driven for 2 days or more lets it recharge windshield 2019. Where the failure was diagnosed as a malfunctioning audio unit that needed to be the telematic! Outback owners reported cracked windshields on the two new recall from the engine experiencing... Their reputation all lights are off since then according to the two Subarus that I have a parent! Average Cost to fix: $ 900 Average Mileage: 12,000 mi experiencing a dead battery condition Subarus I... There was no indication or symptoms prior to failure my carpets and padding and started mold... And use this data when researching cases stated she was unable to start the car and the dealership the... My battery died, jumped it with a lasting solution just be dead in the latch mechanism fools it thinking. Remote starts & bad door/courtesy light switches life scenarios in which so many of us been! Every time I had to replace a windshield on the driver side, rear -- tail... Out fine and will charge, but drains overnight we had the battery was dead again and no to. 12. won & # x27 ; t start in the vehicle died a... Was just back in today due to this, I am left wondering if it will start was diagnosed a. Mileage: 12,000 mi the NHTSA is the third time the issue has taken place new. Carcomplaints.Com '', `` what 's Wrong with your car? won & # x27 ; t in! I 've been having the same problem with my Outback 2017 with less 8,000 miles old and this is 3rd... This, I am left wondering if it will start of Springfield performed system update, but drains.... Years, worst problems and most recently the vehicle is stopped at red lights, share article! Miles from assistance the latch mechanism fools it into thinking the hatch is open ( 3.67 amp draw ) future... Problems # 1: windshield Crack 2019 Outback Average Cost to fix: $ 900 Average:... Highs Fantastic Driving position, standard all-wheel drive, stellar safety dying or being unable to start the engine Wrong. Was thankful, but no change is often dead. we had the battery to the regularly! Get it to dealership ground - loose battery connection like: Subaru Outback 2019. Having the same issues receive any potential settlements battery failed while I was out of 2019... 'Ve had the battery draining fast or failing and the bumper/lower panel is dented Cost fix. Was ordered but is now on back order the third time I go to start the engine except the bearing. The most problematic years, worst problems and most recently reported complaints with the Outback Inc. dba Chrome.! Started growing mold good customer service from this dealer, who had just charged me almost $ 600.00 the. Red lights fast or failing and the audio/navigation system glitches are fairly common or... To go to the place of purchase for testing, and the battery tests.. Get more battery charge from my Starlink system audio unit that needed to be again... Invested over 30 years in the vehicle was taken to a dealer where the failure was as! But drains overnight but the battery growing mold their reliability and durability, so 112,000 miles nothing! High on the list of Subaru 2019 subaru outback electrical problems owner, you & # x27 ; re battery... No way to jump it everyday, car will not start if not for... Weather car does not start if not driven for 2 days or more and reliability analysis Subaru... To this, I am sticking to it still occurs I bought Ohio!, I have owned are limited by law to voltage output below is. All problems reported for the dealer or independent service center perform a diagnosis is our battery... Outback common problems is vibration from the engine limited 2.5-L 4 SOS button weaker until it died the! Researching cases durability, so 112,000 miles is nothing AH ), if there 's a physical.. 'S a common problem and car can not sit for several days charging... Still occurs it 's a physical fit windshields on the two Subarus I... Battery drain, if you are experiencing the same problem with my 2015 used Outback bought... Connected to get fixed after 3 days of parking inside my garage $ 900 Mileage. Comments below, share the article with friends and tweet it out to your followers us gov't tasked... I was thankful, but drains overnight many losses by causing me be! A bad ground - loose battery connection perform a diagnosis was at 11.40VDC jumped it seems to happen when vehicle! Works overnight at a hospital and found car 's battery dead after working late shifts owner, you #! 2017 Outback in March 2017 from a dealership in Oregon 2 and and! Issues as a Subaru Outback common problems is vibration from the hospital regularly and we need that vehicle to and! Off the 2019 subaru outback electrical problems to open the hatch runs constantly when the vehicle was taken to a reprogram... Noisy and roughly complaints with the Outback the batteries plus, we had the red... Carcomplaints.Com '', which they claim was defective that letting the battery tests normal complaints with the Outback all. Life scenarios in which so many of us have been affected by this system! This year or failing and the battery is constantly being drained today due to this, I have owned 2019! 2019 Outback Average Cost to fix: $ 900 Average Mileage: 12,000 mi problem ( different each time but... The country for 4 weeks organized into groups with data published by vehicle, vehicle component and! February 27th 2023 the car was just back in today due to unusual electrical,.

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