Enter an inmate ID to get started. Send money online to 200 countries and territories with more than 500,000 Western Union agent locations. Peace-of-mind protection. The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. If you forget your Safe Code please click on forgot Safe Code. Getting started with your Visa Prepaid card is easy. Give the agent the amount you wish to load, plus the fee. No sweat. Data privacy and security practices may vary based on your use, region, and age. Please compare services and prices of the providers listed below. You may also be able to load cash at ATMs, bank branches, and retail locations, or add money from checks by using the mobile check deposit feature on your card issuers mobile app. Check with your card issuer for fee details. Q: There is 24/7 customer support by calling 866-777-5729, or online card management at https://go.cardportal.us/login. Cards are even reloadable by cardholder. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. To activate your card, log into the myWisley app 7, visit mywisely.com or call 1-866-313-6901 . Visa Prepaid card is the quick, easy, and secure way to pay online or in-person24 hours a day, 7 days a week. JPay is a privately held information technology and financial services provider focused on serving the United States prison system.With headquarters in Miramar, Florida, the company contracts with state, county, and federal prisons and jails to provide technologies and services including money transfer, email, video visitation and parole and probation payments to approximately 1.5 million . R. PLEASE NOTE, PER POLICY as outlined in Administrative Regulation 200-02Inmate Banking: "Offenders in the custody of the DOC are not allowed to send, receive, or solicit EFTs from other offenders or relatives or visitors of other offenders in the custody of the DOC. I have issues of the app shutting down randomly sometimes but those issues get fixed easily. const node1 = document.createElement("div"); $('#Question2').on("click", function() { Only the cardholder sees the actual 16-digit card number. This card must be surrendered upon demand. 7.]. 2Card issuer cash advance fee and associated interest charges may apply. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. Other people are complaining as well. Q:Can the individual receiving the Release Card turn it into a personal card? dataType: "json", *Your card must be registered in order to use of Mastercard fraud protection for unauthorized purchases. Cards are accepted nationwide and internationally anywhere MasterCard is taken. Greendot will charge a fee to the Release Card holder. Call (800) 574-5729 to speak with a live JPay call center agent 24/7. Cash can be given for the bus ticket from his/her account, if available. Register your card to access an online banking experience manage your account, check your balance, transfer funds, and more. JPAY is a trusted leader in corrections technology and has issued over 150 thousand release cards since 2017. Access your money faster with direct deposit of paychecks, tax refunds, government checks and other recurring checks. Please see the cardholder agreement for details on certain load limits. Q:Who sets the PIN number for the release cards? P.O. A:Yes. You must complete the reload process to transfer funds to your reloadable spending account. I'm giving 3 stars right now only because snap and send don't work. You can activate your card in three ways. For JPay information, call 800.574.5729. For Customer Service call JPay Progress Prepaid Mastercard at 1-866-777-5729. document.getElementById('msg').value = $('#Question1')[0].outerText When you use a credit card you are borrowing money and building up a balance of debt you owe. console.log(result) It is best to send a check if an inmate is going to another correctional facility. $('#Question3').on("click", function() { uest a check by calling the toll-free number on the back of the card. *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Give the agent the amount you wish to load, plus the fee. NOTICE TO RELOADIT CUSTOMERS: Effective July 15, 2019 , the maximum amount you may store in your Reloadit Safe is $2,000 at any given time. You can load up to 13 currencies at a maximum value of AUD 50,000 (or foreign currency equivalent) on your Travel Money Card at any one time. Your current session will expire in: The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). There are over 55,000 locations worldwide. Q:Can the Release Cards be used Internationally? A:No. Call 877-287-2448. Back to Top 1 (888) 633-9434 Customer Service 10615 Professional Circle Suite 102 Reno, NV 89521 Automated Customer Service 24 hours a day Live Agent Customer Service 7 days-a-week Email:cdoc@state.co.us, Colorado Territorial Correctional Facility, Over the phone with a credit or debit card, In person with cash at locations throughout the country, Account #: Inmate DOC# and Last Name, no spaces (example: DOC# 123456 for John Smith would be 123456Smith). What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. The department is statutorily required to withhold a minimum of 20% of any deposit for payment toward any court ordered fines, fees, restitution, and/or child support owed by the incarcerated individual. Safes that have more than $2,000 today can continue to maintain that balance, but any time that balance drops to $2,000 or lower, you will no longer be allowed to store any more than $2,000 the next time you transfer funds into your Safe. In particular, we will use credit/debit card authorization and fraud screening services to verify that your card information and address matches the information that you supplied and that the card has not been lost or stolen. Features: - Create your JPay account - Send money with your credit/debit card once or schedule recurring transfers Note: For best performance on this website, please user IE11 or Chrome browsers on your desktop or mobile device. For the location nearest to you, 1-800-325-6000 and press 2. Fees can be charged to the Release Card holder by a financial institution if that financial institution is not part of the Allpointnetwork. - Send money with your credit/debit card once or schedule recurring transfers. Rates for sending money varies depending on the method of payment. Q:How long should the inmate hold onto the card? This is your home for fast and secure money transfer, quick and affordable email, intuitive Video Connect sessions, and the JPay Tablet program. A:Yes. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use and for additional details. $('#Question1').on("click", function() { your balance once a week to see if any additional funds have been added to your card. Contact JPay any time by visiting Releasecards.JPay.com or calling 866-777-5729 The 16 digit card number The developer provided this information and may update it over time. Step 1: Activate and load Getting started with your Visa Prepaid card is easy. console.log($('#Question1')[0].outerText); Releasecards.JPay.com | 866-777-5729 Release the Power of Progress The new JPay Release card is here Starting December 18, 2017, the remaining portion of your trust account balance will be transferred to your JPay Progress card. The DOC has partnered with JPAY, a Securus Technologies Company, to provide this service. If your registered* ReleasePay card ever becomes lost or stolen, you can immediately turn off the card and prevent access to your money by calling Customer Service. Setting up/activating a PIN: Call toll -free 866-777-5729 Choose a 4-digit PIN Have your 16-digit card number, expiration date, 3-digit security code on the back of the card, and your date of birth ready for verification Card registration required. Each individual incarcerated in the Colorado Department of Corrections has an inmate account which they can use to purchase canteen items including phone time, stamps and writing materials, food, clothing, and hygiene items. Q:The local bus company does not accept credit cards. The JPay App is the easiest way to stay connected and support your incarcerated individual. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, Restrictions). A reloadable Visa Prepaid card is the quick, easy and secure way to pay online or in person. If an address has more than one ATM, please look for the MoneyPass logo on a sign at the ATM or displayed on the ATM screen to avoid paying a surcharge. A:Yes. Box 278170. There are many convenient ways to load funds onto your Visa Prepaid card. email, intuitive Video Connect sessions, and the JPay Tablet program. document.getElementById("messages__list").appendChild(node); These licensed companies may be verified through the NMLS Consumer Access website -, Western Union joins effort to fight human trafficking. Keep your purchases secure and your personal information private. Your current session will expire in: This Most grocery stores provides free cash back when you use a Visa Prepaid card. In person with cash at locations throughout the country. Show me how ReleasePay can streamline accounting, reduce fraud, increase juror engagement, and make me a justice system rock star. In today's video, I walk you through how to use the website JPay.com. Individuals being released from a state correctional institution will be notified of the nearest AllpointATM to their SCI upon release. Add all the information for the new card. DOCofficials believe thatthe implementation of the Debit Release Card program will assist released individuals with reintegrating into society, gain money management skills and financial inclusion. 2023 Blackhawk Network, Inc. All Rights Reserved. Automated Customer Service A:Yes. Download the Free JPay App Access JPay services on your smartphone Inmate Services Get Started (new customers) . Skip to main content. Access select JPay services on your smartphone. The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. If you have more questions about cash withdrawal, please contact your card issuer. type:"POST", Ever since updates has been made, this app is no longer the same. The money may take two to three working days to appear on your card. container.appendChild(node1); Once in a while it has random issues over the years. Find a MoneyPass ATM. In person with cash at locations throughout the country. Blackhawk is not responsible for the quality or non-receipt of any goods or services. First time users even get 20 off per gallon on their first fill up! Fill out our web activation form. Here's how to get started: data:JSON.stringify({BotId: 32, Question: Query, API_Key: '1234qwerty'}), Beware of deals or opportunities that seem too good to be true. This is not part of the contractbetween DOC and JPAY. Money Orders container.setAttribute("class",'reply__container'); All funds will bereleased to the inmatewhen they are released from CDOC custody to community corrections, parole, or discharge. 24 hours a day, Live Agent Customer Service node1.setAttribute("class","messages__item messages__item--operator"); You can see all your card balances and transactions at once, no need to check balances individually. Money Orders. $(document).ready(()=>{ document.getElementById('msg').value = "" Please compare services and prices of the providers listed below. For the nearest location to you, 1-800-325-6000 and press 2, 4. That happened to me as well, the permissions to access my gallery and camera had been turned off from last update. $10,000 per card (maximum balance). - Send emails to multiple recipients. You can activate your card in three ways. Show me how ReleasePay can streamline accounting, reduce fraud, and make me a justice system rock star. Keystone State. 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