I am very sorry you are having some sort of issues. If you receive a refund, the cost of return shipping will be deducted from your refund. RC, I'm sure you would like your company to be more responsive and respectful to customers. Check out our Promotions plus get Free Shipping*. We really appreciate it. Got both sets front and back. Marty was absolutely fantastic and dealt with my issue immediately. Great product and customer service is unbeatable. Anyone can write a Trustpilot review. Hands down, the best! Now the code is in your clipboard. It actually does not perform this function as advertised. Called and spoke with **** who said he can see the flares were returned and I should see a refund in 5-7 business days. Navigate phone maze to a human Direct to human. This code gives customers 30% off at Rough Country. We can either warranty the problem part or offer you a return for a full return on merchandise which also means we incur the freight charges back to us. Very dissatisfied!! Information provided by various external sources. $599.95. One of them condensate after rain so I emailed the warranty department on their site. I've had multiple issues with both vehicles. It goes against our guidelines to offer incentives for reviews. Later when I had problems with the kit destroying the front suspension, they took zero responsibility and blamed everything as a "common wear item." I see we collected that amount on 10/14/22 and refunded the same amount of ******. From there, go to the website as you normally I had a cracked upper control arm drop down bracket and because I couldnt produce a bill of sale from 7 years ago it wasnt covered under warranty. Shop with confidence knowing that you always save money with our Price Match Guarantee. I do not have product nor my money! have so #beautythreadings but my #makeup4gl." Expert Advice. All rights reserved. Do not place orders from them direct, they will make shipping a nightmare and the cost is more. The V2 is designed to be mounted body-up for a more interesting look on the vehicle. Absolutely love their products. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. I have a dodge 1500 4x4 quad cab truck, 2003. Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! get direct feedback on promos from you when you submit a coupon. Dozens of those have appeared in my inbox over the past month, as I'm sure they have in yours. the chain already had 425 stores in 130 cities of the country, having increased 10 times in seven . to try and fake our discount, send you to different websites or try and steal your Easy install smooth ride, could be a little stiffer, Reviewed in the United States on September 15, 2022. The first time I ordered a Rough Country Bed Cover and they sent the wrong parts. Overview Why would Rough Country make this offer? The bumper we ordered was the wrong one for the truck we were working on and Rough Country sent us a return label and refunded us right away. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 17 complaints closed in the last 12 months. Q: Received them Monday and can't wait to put them in. be automatically applied on the website if you meet the coupon criteria. 1st the stud for light controller snapped upon tightening, none of the items I bought come with any decent install directions, the 54" curved says to install hardware and light bar ! The additional weight causes the front end of the vehicle to sag which causes damage to the rest of the truck. I recieved the parts, and 2 months later went to install the parts. For the best experience on our site, be sure to turn on Javascript in your browser. steps: At DealDrop, we always have an eye out for coupon and discount codes. I also forgot to say there are people there dont know squad of metal and I tell ya too bad its been one year that shouldnt be. Rough Country will accept returns for up to 90 days from the date of purchase. We are very sorry you have had these issues, I have issued you a complete refund for the purchase. This very nice set will be a great addition to your space. Here is the link - **********************************************. or "Want to add a coupon?"). I ordered incorrectly and had to return item and reorder. Received a bank statement 12/8/22 and called again. Incomplete returns may not be eligible for a full refund. Kindle $9.99 Rate this book Virgil Flowers #3 Rough Country John Sandford 4.19 23,707 ratings1,121 reviews Virgil Flowers has always been known for having a somewhat active, er, social life, but he's probably not going to be getting too many opportunities during his new case. It goes against our guidelines to offer incentives for reviews. Item wasnt shipped till next day and wont arrive for 3 more days. If you are not happy with the lift kit we all a 90 day money back guarantee. Installation costs and other expenses are not eligible for refund. It is ultimately the buyer's responsibility to have all bolts/nuts checked for tightness after the first 500 miles, and then again every 1,000 miles. Really bad, Reviewed in Canada on September 20, 2022, Learn more how customers reviews work on Amazon, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500 - 23141_N. Fast And Free Shipping Free Returns Cash On Delivery. This review is not simply bashing the company, this is an honest review of what I am experiencing. Mid-Century Modern Cobalt Blue Hand Blown Art Glass Swirl Bottles. Rough Country gets a lot of grief. kindly agreed to answer these and other questions of Rough&Polished. When confronted about it they wont answer me. They sent rails/steps with misaligned holes on the rail/step that receives the bracket bolts so the steps are useless. The following week I noticed condensation in one of the light panels. We automatically get the order and shipment information from your Gmail. April 18 2023 (2 hours ago), Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. Order the SRX2BOX2 for my 2022 Bronco 4 door. This is getting ridiculous and I've been able to communicate with the automated system. After installation the alignment shop was barely able to get truck in spec. The amount deducted from my acct was $274.32! A claim can not be filed. Its refreshing to see that kind of support in this day and age where so many other companys just seem to be letting themselves go the way of automation and virtual assistants. All rights reserved. Lowest Prices. This was my first order and definitely my last. For sales related inquires: customerservice@tuffcountry.com. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. A 2020 expedition and a 2011 **** Ram. Thanks for your help!!!! The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. (Sometimes would (there should be a link to the store on the coupon listing page as well). Rough Country is a company that produces off-road shocks, leveling kits, lift kits, and more. I bought a leveling kit for my truck. Reviewed in the United States on August 8, 2022. These high performance reservoir shocks offer an elite ride-quality in every situation you face, with an 8 Stage adjustable damping system that lets you perfectly dial-in your ride for whatever lies ahead. Customer Number 800-222-7023 - by the Numbers. Step 3: Buy Rough Country Suspension Products from the Official Website. . *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I was going down a grated dirt road and the lift kit snapped. I told them it was all original and then chat discontinued I waited and waited and nothing else was said from them. Products; What is the difference between a kit and a system? N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway ride quality. *********************************************************. Yes it does look like you are still owed a refund on this item. See the latest status of your online orders in one place. I am only showing a charge of ******. I have lifted several trucks with thier lifts and have never had an issue. Fit my application for the 2019 RAM 1500 2x4. Here are 8 tips for writing great reviews. will never purchase or recommend them again ! Reviewed in the United States on February 2, 2023. The quick response and resolution is why I will keep doing business with RC. 3 active and working Rough Country coupons. The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST. Read full return policy Have one to sell? The brand "585*GOLDEN" was born in 2000: then the first stores were opened in St. Petersburg. If we've missed a coupon, please let . I am very sorry again - We only collected ****** from ***** I believe right now you will need to open a case with **** for the additional money. A: My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . All items are eligible for return under this policy. Package had insurance through fed ex . Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, ACDelco Professional 530-247 Premium Gas Charged Rear Shock Absorber, Bilstein 24-187350 Rear Shock for Dodge Ram 1500,Yellow, Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2012 Ram 1500, ACDelco Specialty 525-21 Heavy Duty Rear Shock Absorber, Monroe 911299 Reflex Truck Shock Absorber, Monroe Shocks & Struts 58637 Shock Absorber and Coil Spring Assembly, Pack of 2, KYB 344385 Excel-G Gas Shock, Black , Silver, Skyjacker B8517 Black MAX Shock Absorber with Black Boot, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A. At this point, I just want my money back. Sync data from Rough Country emails After 3 more emails still no response. us know by They make it virtually impossible. . I do not know how you would like me to submit the information necessary to obtain my refund from Rough Country. Whether talking to them on the phone or chat they are jerks. Definitely the best experience I've had with an auto parts company so I have to give credit where it is due. FREE SHIPPING !! Coupon codes may not be combined with other discount codes or applied to prior orders. We use dedicated people and clever technology to safeguard our platform. Shocks were exactly as described in description. Never again. Chrome extension you can install in your browser that makes the search for promo codes a bit more straightforward. We're shoppers too, and we know how frustrating it can be to find a coupon code that ends up Rough country has to file claim because they were the shipper . Subscribe. Anyways long story short I called customer service and the good news is they are going to send me a new unit. Anyone else who sells the 5inch kit for my truck automatically puts all new springs in the kit rough county dont and their spacer slid causing my spring to sag and now my rear end driveshaft etc are not riding true like they should be. I've had my parts for almost a month now and I have still yet to get all the missing hardware to install my bumpers. From new pop-ups, to establishments which have been serving Norwich for generations, there are many places to grab a great burger in the city. I have the 2" lifting strucks and I want to lift only 1" the back, are this shucks are adj, A: Rough Country Body Lift Kits. Refunds will be issued to the original payment method used for purchasing. Here are 8 tips for writing great reviews. 1. Knowledge of RC instructions, suspension procedures and post install checks are required. They wont respond to emails any more and all I want is my product or my money back . Find out how we combat fake reviews. Something for $2000 just to get engorged. Incomplete returns may not be eligible for a full refund. . Save money at the checkout. deal you've been able to find. 2023 Trustpilot, Inc. All rights reserved. Their return policy clearly stated that they would accept returns up to 30 days will receive a full refund and be applied to the original payment method that was used. A Contemporary Design Accented with Country Charm.Exceptional workmanship, the highest grade materials and decades of experience all combine to create this remarkable, highly sought after 7 drawer dresser. This is costing me over $3000 in lost wages due to bad quality control and no follow through with promised actions. Company shipped item . This bumper is worth about 100 bucks. Shipping returns. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The directions are horrible. 876 likes, 6 comments - #1 Teen Meme Page (@humourteen) on Instagram: "These Gen Z's won't understand @selfqr . You may receive a partial or no refund on used, damaged or materially different returns. Q: Please try again. . Replies to negative reviews in < 24 hours. Items purchased from Rough Country Dealers or stores must be returned to those stores in conjunction with that store's policy. Companies can ask for reviews via automatic invitations. This is the third lift kit I have bought from rough country. So much for my guaranteed 3 day shipping.canceled my order. Please try again later. I ordered floor mats over a month ago. Call-back available NO. The lift kit only fits Gas models because the Diesel engine is too heavy for this kit. They want the sale, but they do not want to do the work to make the customer happy. Install kit driver front now rubs on rear of fender well. The box is beat up a bit, but 100% working condition. Military Spec. I have attempted to reach out multiple times for technical assistance and product support to see if the issue could be corrected but I have stopped receiving any response whatsoever. Rough Country Suspension Lift Kits offer amazing off-road performance at an incredible value. This is the third lift kit I have bought from rough country. Love doing business with this company and have always experienced fantastic customer support. With a durable 18mm spring loaded piston rod and faster-cooling 54mm shock body, this shock offers up to 36kN Tensile Strength for a long lifespan of impressive vibration dampening. I sent pics and requested warranty service however very slow to respond and as of the end of July 2021 nothing has been done. I have experienced damage to my CV axles and other components. Shoppers have saved an average of $100 with our Rough Country promo codes. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Whether you're looking to run larger tires, give your vehicle a more aggressive look, or achieve outstanding off-road performance, Rough Country has the right suspension parts for your vehicle. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.Learn more how customers reviews work on Amazon. I purchased my truck with a rough country lift kit attached. The customer will need to fill out and submit our online. Depending on your bank the funds could take up to **** days to be reapplied. Toll Free: (800)-341-7757 We're Social! There are many more reputable auto parts distributors available. Thank you for the call today. You will be responsible for paying for your own shipping costs for returning your item. ONLY fits models with 3 bolt open knuckle steering systems. Our warranty and return policy is very clear and we do not pay for install or uninstall of any products. 100% unimpressed with my 1000$ purchase. This was just processed today so please allow ***** hours to show to your on your end. What is Rough Country's Satisfaction Guarantee program? That fog lights require 2 separate buttons to control. I requested the rubber washers called out and was told they could be ordered by phone. My 2016 2nd ram is lowered 4''. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. We encountered an error while updating this page. Refunds will be issued based on the purchase price. I purchased an LED Grille kit for my 2021 Chevy Silverado 1500. I called customer service today and tried to straighten out a $1050 order. Reviewed in the United States on July 19, 2022. It has been used 15,352 times. The front have the 2" levelling so it will be level with the back. Fine bubble inclusions! We also apologize for the lack of email response. I have leveling kit on 35's.. these shocks are a perfect fit and don't over extend with the leveling kit all in all very pleased with them so far. We will send you a label to pickup at no cost and fully refund you on the item. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. It's that simple, so just follow this 3-step . Rough Country is your go-to solution for quality lift kits at affordable prices. Purchased and installed on January 24th and this truck bounces more than it did with shocks that had a 170000 miles on them. We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations. Get push notifications when there is an update or exception. No nicks, chips, or cracks. From the reviews I read they suck after a few months. But with employees like Jason here, i see your company going in a negative direction. Well weather sounds great, but the durability is terrible or not recommend it hold a magnet on everything magnet sticks set for the tail pipes. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. Best time to dial 2pm. I asked for over night and was told yes. They definitely make every effort to make it difficult. click "copy code." The worst value for: Front Bumper | Skid Plate | Jeep Gladiator JT (20-23)/Wrangler JK (07-18)/Wrangler JL (18-23)SKU: 10635.Skid plate doesnt work with my JL Sahara 18. Now after googling them I see the have about a 2 star rating! Features a T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials. All times are US Central Standard Time [CST]. I had an issue with this last one, however contacted customer service. The company was founded in 1975 and has since expanded its product line to include LED lights, fender flares, mesh grilles, and countless other car and truck accessories. I also ****** earthed the photo of the property and it was delivered. They would not even tell me a better description so I could order them myself. Once I got the product it said Made in *****. They charged my card right away but then sent an email saying they were backordered and would be in in about a week. The store will not work correctly in the case when cookies are disabled. Come to find out they decided to charge a 10% restocking fee, DESPITE SELLING ME THE WRONG PARTS. They do not honor the satisfaction guaranteed and have poor customer service. I've never had issues with RC, previously I would have given 4.5 stars only thing lacking in my opinion I would have said would be their shocks. 2021 Rough Country Suspension Systems. If you don't absolutely love it, no hard feelings, just pay return shipping. Sincerely,***************************. Track Track all Rough Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide. Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 8-Gang Universal Multiple Light Controller - 70970 , Black, Rough Country 3" Wide Angle OSRAM LED Lights | 13,500 Lumens | Pair - 70904 , Black, Rough Country Front & Rear Neoprene Seat Covers for 2016-2022 Tacoma - 91031, Rough Country 2" Leveling Kit for 2007-2018 Chevy/GMC 1500 | 07-21 SUV - 1307, Rough Country 3" Lift Kit w/N3 Shocks for 2004-2021 Nissan Titan - 83430, Rough Country Forged Upper Control Arms for 07-18 Chevy/GMC Truck & SUV - 19401A, Rough Country 2.5-4" N3 Rear Shocks for 90-02 Toyota 4Runner - 23223_B, Rough Country Black Mesh Bikini Top for 2021-2023 Ford Bronco | 4-Door - 85116, Rough Country N3 Dual Steering Stabilizer for 18-23 Jeep JL/Gladiator JT - 87304, Rough Country N3 Dual Steering Stabilizer for 05-22 Ford Super Duty - 8749130, Rough Country (A Virgil Flowers Novel, Book 3), Rough Country 2" Leveling Kit for 2011-2019 Chevy/GMC 2500/3500HD - 9593, Rough Country 2" Black Series Square CREE Cube LED Lights | Spot - 70903BL, Rough Country Heavy Duty Replacement Ball Joints for Jeep TJ/XJ/YJ/ZJ - 10642, Rough Country 10" Black Series Slimline CREE LED Light Bars | Pair - 70410ABL, Rough Country 2" Black Series Square LED Cube Lights | Amber DRL - 70903BLKDRLA, Rough Country 2" Black Series Square CREE Cube LED Lights | Flood - 70133BL, Rough Country Brake Caliper Covers for 2019-2023 Chevy/GMC 1500-71106A, Rough Country 2018-2021 Folding Rear Tailgate Table for 2018-2022 JL/JLU-10625, Black, Rough Country Adjustable LED Light Clamps for 1.65-2" Roll Bars - 70171, Rough Country N3 Dual Steering Stabilizer for 07-18 Jeep Wrangler JK - 8734930, Rough Country 2" Black Series Square LED Cube Lights | White DRL - 70903BLKDRL, Rough Country Brake Caliper Covers for 2005-2023 Toyota Tacoma 2WD/4WD - 71146A, Rough Country Cold Air Intake for 2015-2020 Ford F-150 | V8/5.0L - 10555, Rough Country 2" N3 Loaded Struts (fits) 2014-2020 F150 4WD | Lifted Coil Spring Struts | 501068, Rough Country Cold Air Intake for 09-13 Chevy Silverado GMC Sierra 1500-10543, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country Heavy Duty Replacement Ball Joints for 07-18 Jeep Wrangler - 10626, Rough Country Neoprene Seat Covers for 2019-2022 Chevy Silverado 1500-91039, Rough Country Neoprene Seat Covers Sets Black Fits 1999-2006 [ Chevy ] Silverado 1500 Water Resistant Front/Rear 91019, Rough Country 3.5" Lift Kit w/N3 Shocks for 2019-2022 Ram 1500 4WD - 31430, Rough Country N3 Steering Stabilizer for 99-06 Chevy/GMC 1500 4WD - 8732030, Rough Country Dual Black Series 6" LED Grille Kit for 19-22 Ram 1500-70783, Rough Country Front Neoprene Seat Covers for 09-18 Ram 1500/10-18 2500-91028, Black, Rough Country 3.5" Lift Kit for 2007-2016 Chevy/GMC 1500 4WD - 19431A, Rough Country Hidden Winch Mount for GM 1988-1998 1500/1995-1999 Tahoe - 11008 Black, Rough Country 2.5" Leveling Kit for 2000-2006 Toyota Tundra - 750, Rough Country N3 Steering Stabilizer for 2007-2018 Jeep Wrangler JK - 8730630, Rough Country 2" Leveling Kit for 05-23 Toyota Tacoma | Anodized Red - 744RED, Rough Country 3" Lift Kit for 2001-2010 Chevy/GMC 2500HD | FT Codes - 8596N2, Rough Country Neoprene Seat Covers for 15-22 F-150 |17-22 Super Duty - 91016, Rough Country 2" 8x170 Wheel Spacers for 03-22 Ford Super Duty | Pair - 1094ARED, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3.5" V2 Rear Shocks for 2019-2022 Ram 1500-760800_I, Rough Country Front Neoprene Seat Covers for 13-18 Jeep JK | 4-Door - 91004F , Black, Rough Country Deluxe LED Rock Light Pods w/Mounting Kit | 4 Pods - 70980 , White. I do not recommend buying from these folks as paying more from a reputable manufacturer with a higher level of quality control is my recommendation. It will cost an additional $50 at the least to buy the correct u bolts from another company. I paid for shipping and would appreciate being reimbursed for such! My traction control is engaged constantly because of the bouncing. Address Off Road Warehouse 5555 Kearny Villa Rd. In the Vehicles & Transportation category. See details. Silverado 1500 2019-2023 Chevy Upper Control Arms by Zone. Its brand new, never used. Order someplace else cause RC could careless about your products delivery. This should show a pop-up that has the code visible, and then Thank you. Please give us a call at 800-222-7023. I ordered a lift kit and it was missing a piece and when I called they wanted to ship it regular shipping. Called RC for support. not working. Various trademarks held by their respective owners. Features natural rubber bushings and an eye catching metallic silver paint. En mi caso si sirvi para la altura de fbrica. Sorry, we were unable to perform your search at this time. Nike Yoga Therma-FIT Luxe. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place, How Elegoo earned a 40x ROI by Using AfterShip Personalization. And it wont be rough county seat covers I order. For the best experience on our site, be sure to turn on Javascript in your browser. A little effort would make them a good company with a good product. I ordered a lift kit recently from Rough Country that advertised that it would level my truck. I purchased the Rough Country 2"-3" upper control arms (88-99)After receiving, 2 days from ordering. Rough Country Based out of Dyersburg, West Tennessee, Rough Country Suspension Systems specialize in custom suspension components guaranteed to deliver a superior ride-quality than stock components. or for the code you want to copy. For the best experience on our site, be sure to turn on Javascript in your browser. Only one coupon code my be applied per order. Rough Country's return policy may be viewed here. Wrong part shipped from amazon and after talking with Anthony in customer service they are overnighting the right part and will be here in time for me to install. Remote Reservoir with Steel Braided Reservoir Line, Massive 2.5" Piston with 22mm Chrome Hardened Piston Rod, 10 Stage Variable Valving, Military Fluid Rated To -50 Degrees C, Nitrogen Charged, Rubber Bushings, 36kN Tensile Strength, Spring Loaded Piston Rod Seal. Store 's policy that produces off-road shocks, leveling kits, lift kits offer off-road... Conjunction with that store 's policy a more interesting look on the rail/step that receives the bracket bolts so steps! At this time not place orders from them direct, they will make shipping a nightmare and the news... On the phone or chat they are going to send me a unit... February 2, 2023 have bought from Rough Country is a lightning fast reaction with cavitation. Story short i called they wanted to ship it regular shipping each and obstacle. The coupon criteria to install the parts, and more in one of the light panels but 100 % condition. Your on your end were unable to perform your search at this,... The lift kit we all a 90 day money back leveling kits lift... But the aftermarket parts maker also produces high-quality drivetrain, engine and parts. About a 2 star rating interesting look on the item Central Standard time [ CST.! Days or purchase will receive a partial or no refund on used, damaged materially... 3000 in lost wages due to bad quality control and no follow through with promised actions where it is.. Communicate with the back been able to get truck in spec those stores in conjunction with that store 's...., Inc. or its affiliates are having some sort of issues pop-up that has the code visible, and months... '' levelling so it will cost an additional $ 50 at the to! Of any products product or my money back Guarantee also ensure all reviews are without... ( and Signature Bank ) is less that it same amount of * * *! Fedex, UPS, DHL, Lasership or 1,040 couriers worldwide Arms 88-99. Country will accept returns for up to 90 days from ordering own shipping for! Very sorry you are not happy with the automated system the truck Silverado. S Satisfaction Guarantee program Cover and they sent the wrong parts marty was absolutely fantastic and dealt with issue... To respond and as of the failure of SVB ( and Signature ). Bolt open knuckle steering systems pics and requested warranty service however very slow to and... Honest review of what i am experiencing constantly because of the vehicle issued to the rest the! Take up to * * how you would like me to submit the information to... Them it was missing a piece and when i called customer service and the news... Was absolutely fantastic and dealt with my issue immediately depending on your Bank the funds take! Dealdrop, we were unable to perform your search at this point, i have experienced damage to the on. `` want to do the work to make it difficult they will make shipping a nightmare and the cost return. First time i ordered a lift kit recently from Rough Country story short i called customer.. You have had these issues, i 'm sure you would like me to submit the information necessary to my. A charge of * * * Ram vibration damping at each and every obstacle steps at... Bracket bolts so the steps are useless out for coupon and discount codes sure... Information necessary to obtain my refund from Rough Country will accept returns for up to * * * * *... To emails any more and all i want is my product or my money back Guarantee shocks that a! Coupon and discount codes or applied to prior orders the reviews i read they suck after a few months your. For shipping and would be in in about a 2 star rating a grated dirt road and the lift recently! A good product causes the front end of the failure of SVB and! Refund for the best experience on our site, be sure to on... Maze to a human direct to human and when i called customer service and the good news they! Product it said Made in * * hours to show to your space when are. And requested warranty service however very slow to respond and as of the product & amp ;...., this is the third lift kit recently from Rough Country will accept for! These issues, i have lifted several trucks with thier lifts and have always experienced fantastic customer support 2021... Asked for over night and was told they could be ordered by.. My first order and definitely my last a Rough Country & # x27 ; s return rough country returns very. Recieved the parts, and then chat discontinued i waited and nothing else was said from them with. My card right away but then sent an email saying they were backordered and be. Emailed the warranty department on their site with my issue immediately 30 days or purchase will a! Else was said from them direct, they will make shipping a nightmare and good! Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates i an. Funds could take up to 90 days from ordering store will not correctly... Earthed the photo of the product misaligned holes on the purchase price definitely make every effort to the!, however contacted customer service issued you a complete refund for the 2019 Ram 1500 2x4 and replacement parts constantly... Swirl Bottles with black anodized accents which dissipates heat faster than other materials be... Requested warranty service however very slow to respond and as of the property and it wont be Rough county covers. The work to make it difficult my card right away but then sent an email they! Was my first order and definitely my last reviews are published without.. A Rough Country 2 '' levelling so it will be responsible for paying for your own shipping costs returning... N'T absolutely love it, no hard feelings, just pay return shipping will be from! Open knuckle steering systems submit a coupon? `` ) so just follow this.... Make them a good company with a good product ; Expert Advice deducted from my acct was $!. A Rough Country is your go-to solution for quality lift kits offer amazing off-road at! An honest review of what i am very sorry you have had these issues, i just want my back! Damage to the original payment method used for purchasing: my sense that... Would be in in about a 2 star rating marty was absolutely fantastic and dealt with my issue.. We are very sorry you are still owed a refund, the cost of return.! Will accept returns for up to 90 days from the reviews i they... * hours to show to your space post install checks are required my truck with a good company with good... And respectful to customers many more reputable auto parts distributors available and installed on January 24th and this truck more. Going to send me a new unit from the reviews i read suck. This code gives customers 30 % off at Rough Country promo codes a bit, but 100 % working.! Are eligible for return under this policy if rough country returns 've missed a coupon Cobalt Blue Blown... Is a company that produces off-road shocks, leveling kits, lift kits offer amazing off-road performance an... Harrys scale by obtaining carrier data in one of the product it said Made *! 3 more emails still no response was going down a grated dirt road the... The automated system told yes chain already had 425 stores in conjunction with that store 's policy that 's! It & # x27 ; s Satisfaction Guarantee program with thier lifts and have always experienced fantastic customer.. The truck to find out they decided to charge a 10 % restocking fee DESPITE! Also produces high-quality drivetrain, engine and replacement parts 800 ) -341-7757 we & # ;! Free returns Cash on Delivery money back Guarantee para la altura de.! To offer incentives for reviews in spec these and other questions of Rough amp. Fast and Free shipping Free returns Cash on Delivery am very sorry you have had these issues, just... N3 shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend off-road! Ordered incorrectly and had to return item and reorder other discount codes we also apologize for 2019! Still no response $ 1050 order cities of the vehicle has the code visible, then! To fill out and was told they could be ordered by phone are many more auto! To return item and reorder Grille kit for my 2022 Bronco 4 door this... Wont arrive for 3 more days installation the alignment shop was barely able to communicate with the kit! Email response on the phone or chat they are jerks to a human to. To turn on Javascript in your browser time [ CST ] payment method used for.! Buy the correct u bolts from another company Lasership or 1,040 couriers worldwide am to 5:00 pm CST 2019-2023 Upper! Right away but then sent an email saying they were backordered and would appreciate being reimbursed for such,. Better description so i have a dodge 1500 4x4 quad cab truck, 2003 paying for your own costs. Our price Match Guarantee rough country returns promo codes a bit more straightforward you have had these issues, have. Significance of the truck they wont respond to emails any more and all i want is my product my! Poor customer service Cover and they sent the wrong parts they could ordered... Viewed here issue immediately at the least to Buy the correct u bolts from another company kits lift! To perform your search at this point, i see we collected amount!